Inkjet recording apparatus system and display unit

Patent metadata

Field	Value
Publication number	US-10838666-B2
Application number	US-201616308665-A
Country	US
Kind code	B2
Filing date	Jun 29, 2016
Priority date	Jun 29, 2016
Publication date	Nov 17, 2020
Grant date	Nov 17, 2020

Abstract

In an existing service points granting method, service points are changed according to whether the ink ejection amount is corrected. However, changing the service points according to a user's purchases or purchase frequency for components or services has not been considered. A display unit displays products or services relevant to an ink jet recording apparatus, points corresponding to the products or services, and cumulative points possessed by each customer.

First claim

The invention claimed is:

1. An inkjet recording apparatus system comprising:
an inkjet recording apparatus including a nozzle for ejecting a mixed liquid of ink and an intensification liquid;
a server that collects operation information of the inkjet recording apparatus;
a first information processing terminal for proposing a maintenance service, the first information processing terminal being coupled to the server and preparing a plurality of service maintenances corresponding to the operation information including a cleaning service of the nozzle of the inkjet recording apparatus;
a second information processing terminal that is coupled to the server and the first information processing terminal, the second information processing terminal including a display unit that displays the ink, the intensification liquid, components required to be exchanged regularly, a service maintenance program relating to the inkjet recording apparatus, a number of points corresponding to products or the service maintenance program, and cumulative points possessed by each customer;
wherein the number of points corresponding to a selected product or the service maintenance program selected from the display unit are stored in the server.

2. The inkjet recording apparatus system according to claim 1 , wherein the number of points corresponding to the selected product or the service maintenance program displayed on the display unit varies depending on the status of each customer.

3. The inkjet recording apparatus system according to claim 1 , wherein the display unit causes each customer to purchase the products or the service maintenance program associated with the inkjet recording apparatus or exchanges points using cumulative points.

4. The inkjet recording apparatus system according to claim 1 , wherein a status of each customer is displayed on the display unit.

5. The inkjet recording apparatus system according to claim 4 , wherein the status of each customer is determined based on the cumulative points or a frequency of use of each customer.

6. The inkjet recording apparatus system according to claim 1 , wherein the display unit displays at least one of a maintenance time, a maintenance content, and a replacement time of the inkjet recording apparatus based on operation information of each customer.

7. The inkjet recording apparatus system according to claim 6 , wherein the operation information of each customer is an operation time or a number of times of printing of the inkjet recording apparatus.

8. The inkjet recording apparatus system according to claim 1 , wherein user authentication is performed, the point is exchanged for the product selected by a user or the service maintenance program, and after exchange the point is subtracted from an account and stored in the server.

9. The inkjet recording apparatus system according to claim 8 , wherein the account is created in units of the inkjet recording apparatus, a unit of a production line, a unit of a factory, and a unit of a customer, and wherein the server permits to merge the account and to merge the points for a same user.

Assignees

• Hitachi Industry Equipment Systems Co Ltd

Inventors

• Kawano Takashi
• Harada Nobuhiro
• Takahashi Takahiro

Classifications

• B41J2/085

  Charge means, e.g. electrodes · CPC title

• B41J2/09

  Deflection means · CPC title

• G03G21/00

  Arrangements not provided for by groups G03G13/00 - G03G19/00, e.g. cleaning, elimination of residual charge · CPC title

• B41J2/17503

  Ink cartridges · CPC title

• B41J2/16517

  Cleaning of print head nozzles (B41J2/16505, B41J2/1707 take precedence) · CPC title