Automated session closing upon location-sensed departure

Patent metadata

Field	Value
Publication number	US-10803439-B2
Application number	US-201414499794-A
Country	US
Kind code	B2
Filing date	Sep 29, 2014
Priority date	Sep 29, 2014
Publication date	Oct 13, 2020
Grant date	Oct 13, 2020

Abstract

Various embodiments herein each include at least one of systems, devices, methods, and software for automated session closing upon location-sensed departure. Some such embodiments may be implemented at retail outlets (e.g., restaurants, salons, stores, etc.) to automatically charge a customer account for ordered items upon an automated detection of a customer retail outlet departure. One embodiment, in the form of a method performed on a server-based system, includes receiving, via a network from a mobile device associated with a customer account, first data indicating the mobile device has departed a retail outlet. The method then generates, from stored retail session data, a final bill including an amount payable and then charges an amount payable from the final bill to a payment account associated with the customer account.

First claim

What is claimed is:

1. A method comprising: receiving, by executable instructions that execute on a processor of a server and over a network by a network interface device from a mobile device that is associated with a customer account, first data indicating the mobile device has departed a retail outlet, wherein receiving the first data indicating the mobile device has departed the retail outlet includes:
receiving, by the executable instructions via the network by the network interface device from the mobile device, second data including customer account identifying data and location data;
associating, by the executable instructions, the second data with the stored retail session data by using the customer account identifying data to identify a Point-Of-Sale terminal of the retail outlet and a dining session of a customer at the retail outlet;
sending, by the executable instructions, a notification from the network interface device via the network to the mobile device requesting a confirmation that the customer associated with the customer account provide an indication as to whether the customer plans to return to the retail outlet; and
determining, by the executable instructions, the location data of the second data is outside the retail outlet and no second data has been received with the confirmation that indicates a return to a location of the retail outlet;
automatically generating, by the executable instructions and from stored retail session data, a final bill including an amount payable;
automatically charging, by the executable instructions, the amount payable to a payment account associated with the customer account; and
transmitting, by the executable instructions, data to at least one computing device of the retail outlet indicating payment has been received for the retail session, wherein the data includes an indication the customer is using an automatic payment function.

2. The method of claim 1 , further comprising:
receiving, by the executable instructions, via the network, an identifier of the customer account and a session identifier of the retail session at the retail outlet;
storing, by the executable instructions and in a database, data associating the retail session of the session identifier with the customer account of the customer account identifying data.

3. The method of claim 2 , wherein receiving the session identifier of the retail session includes:
receiving a beacon identifier associated with a serving location within the retail outlet; and
querying the database to retrieve the retail session identifier associated with the serving location.

4. The method of claim 1 , wherein:
the location data of the second data is an identifier of a beacon device; and determining the location data of the second data is outside the retail outlet includes:
querying a database of registered beacon devices to determine whether the beacon identifier is external to the retail outlet; and
when the beacon device is external to the retail outlet, triggering the generating of the final bill and the charging to the payment account.

5. The method of claim 4 , further comprising:
upon determining the location data of the second data is outside the retail outlet, storing, by the executable instructions, a time value;
waiting, by the executable instructions, for a period to elapse; and
when the period has elapsed without receiving third data including customer account identifying data and location data associated with a location within the retail outlet, proceeding, by the executable instructions, with the generating of the final bill and the charging to the payment account.

6. The method of claim 1 , further comprising:
generating and transmitting, by the executable instructions, a receipt of the retail session to an account holder of the customer account.

7. The method of claim 6 , further comprising:
transmitting, by the executable instructions, a retail session feedback request to the account holder of the customer account.

Assignees

• Ncr Corp

Inventors

• Evans Curtis

Classifications

• G06Q20/32

  using wireless devices · CPC title

• G06Q20/321

  using wearable devices · CPC title

• G06Q20/3265

  characterised by personalisation for use · CPC title

• H04W4/02

  Services making use of location information · CPC title

• H04W4/029

  Location-based management or tracking services · CPC title