Visualization of analysis results of contents

Patent metadata

Field	Value
Publication number	US-10797972-B2
Application number	US-201916294042-A
Country	US
Kind code	B2
Filing date	Mar 6, 2019
Priority date	Dec 14, 2016
Publication date	Oct 6, 2020
Grant date	Oct 6, 2020

Abstract

A method, system and computer program product for visualizing analysis results of contents. Contents collected from various kinds of communication tools are read into memory. The contents are analyzed to obtain analysis results, where the analysis results include information on user groups, information on topics and degrees of involvement of users with the topic. Furthermore, user objects assigned according to the degree of involvement are dynamically displayed for a designated period of time and for each topic using the analysis results, where the displaying of each of the user objects is modified according to the degree of involvement and the information on a user group. A communication volume object which represents a communication volume between users may be further displayed between the user objects associated with these users and displayed so as to be different depending on the communication volume.

First claim

The invention claimed is:

1. A computer program product for visualizing analysis results of contents, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code comprising the programming instructions for: collecting contents from communication tools using an agent program to protect privacy, wherein the communication tools allow a user to communicate with one or more users; extracting metadata from the contents, wherein the extracted metadata comprises one or more of the following: an originator, a viewer, a task identifier, a date, a reply to, and tags; analyzing the contents and the extracted metadata to obtain analysis results, wherein the analysis results comprise information on user groups, information on topics and degrees of involvement of users with the topic; and displaying for a designated period of time a graph view which shows an amount of change in communication using the analysis results.

2. The computer program product as recited in claim 1 , wherein the program code further comprises the programming instructions for:
calculating degrees of involvement of users with the topic based on a total number of contents with which a user has an involvement.

3. The computer program product as recited in claim 2 , wherein the program code further comprises the programming instructions for:
dynamically displaying, for a period of time selected on the graph view by an operator as well as for each topic, user objects assigned according to the degree of involvement of a user with a topic in a user-object's window.

4. The computer program product as recited in claim 3 , wherein the program code further comprises the programming instructions for:
dynamically displaying, for a predefined period of time and for each topic, user objects assigned according to the degree of involvement of the user with the topic in the user's objects window in response to the operator not selecting the period of time on the graph view.

5. The computer program product as recited in claim 4 , wherein the program code further comprises the programming instructions for:
displaying between the user objects associated with the users, a communication volume object which represents a communication volume between users on a topic.

6. The computer program product as recited in claim 5 , wherein the program code further comprises the programming instructions for:
calculating a historical performance of a communication tool using a total amount of user activities on the communication tool or responsiveness of the user activities on the communication tool.

7. The computer program product as recited in claim 6 , wherein, in response to a click, hover or touch on the communication volume object, information on each of the users associated with the communication volume object, one or more communication tools for communicating with each of, a part of or all of the users, a communication history of the user, a communication history between or among the users, or a combination of these is displayed.

8. The computer program product as recited in claim 7 , wherein the communication tools are prioritized to display.

9. The computer program product as recited in claim 8 , wherein the prioritization is made based on an availability of the communication tool by the user; a historical performance of using the communication tool by the user; one or more properties associated with the user; or a degree of secrecy, urgency degree, seriousness or importance degree, priority associated with the topic or a number of users who should be included.

10. The computer program product as recited in claim 1 , wherein the program code further comprises the programming instructions for:
displaying, for a period of time and for each user group, a topic view which shows a topic object indicating on which topic a communication was made, wherein a topic object associated with the topic is undisplayed according to a filtering selection of the topic, wherein, in case where there is a co-occurrence relation between topics in one user group, a co-occurrence object which shows the co-occurrence relation is further displayed, wherein, in response to a selection of the topic object, one or more contents associated with the topic object or summary of the contents is displayed.

11. A system, comprising: a memory for storing a computer program for visualizing analysis results of contents; and a processor connected to said memory, wherein said processor is configured to execute the program instructions of the computer program comprising: collecting contents from communication tools using an agent program to protect privacy, wherein the communication tools allow a user to communicate with one or more users; extracting metadata from the contents, wherein the extracted metadata comprises one or more of the following: an originator, a viewer, a task identifier, a date, a reply to, and tags; analyzing the contents and the extracted metadata to obtain analysis results, wherein the analysis results comprise information on user groups, information on topics and degrees of involvement of users with the topic; and displaying for a designated period of time a graph view which shows an amount of change in communication using the analysis results.

12. The system as recited in claim 11 , wherein the program instructions of the computer program further comprise:
calculating degrees of involvement of users with the topic based on a total number of contents with which a user has an involvement.

13. The system as recited in claim 12 , wherein the program instructions of the computer program further comprise:
dynamically displaying, for a period of time selected on the graph view by an operator as well as for each topic, user objects assigned according to the degree of involvement of a user with a topic in a user-object's window.

14. The system as recited in claim 13 , wherein the program instructions of the computer program further comprise:
dynamically displaying, for a predefined period of time and for each topic, user objects assigned according to the degree of involvement of the user with the topic in the user's objects window in response to the operator not selecting the period of time on the graph view.

15. The system as recited in claim 14 , wherein the program instructions of the computer program further comprise:
displaying between the user objects associated with the users, a communication volume object which represents a communication volume between users on a topic.

16. The system as recited in claim 15 , wherein the program instructions of the computer program further comprise:
calculating a historical performance of a communication tool using a total amount of user activities on the communication tool or responsiveness of the user activities on the communication tool.

17. The system as recited in claim 16 , wherein, in response to a click, hover or touch on the communication volume object, information on each of the users associated with the communication volume object, one or more communication tools for communicating with each of, a part of or all of the users, a communication history of the user, a communication history between or among the users, or a combination of these is displayed.

18. The system as recited in claim 17 , wherein the communication tools are prioritized to display.

19. The system as recited in claim 18 , wherein the prioritization is made based on an availability of the communication tool by the user; a historical perfor

Assignees

• IBM

Inventors

• Hasegawa Mihoko
• Matsuoka Kensuke
• Ono Asako
• WEN Lianzi

Classifications

• G06T11/26

  Drawing of charts or graphs · CPC title

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title

• H04L43/045 Primary

  for graphical visualisation of monitoring data · CPC title

• H04L51/10

  Multimedia information · CPC title

• G06F3/04817

  using icons (graphical or visual programming using iconic symbols G06F8/34) · CPC title