Web page action guidance system

Patent metadata

Field	Value
Publication number	US-10726410-B2
Application number	US-201514674507-A
Country	US
Kind code	B2
Filing date	Mar 31, 2015
Priority date	Mar 31, 2014
Publication date	Jul 28, 2020
Grant date	Jul 28, 2020

Abstract

A system is provided for guiding selection of an action via a web page. The system includes a web server device, database devices, and a backend application server. The web server device is designed for communicating with a user device over a network via the web page by receiving an indication from the user device, determining the action indicated by the user device among multiple actions, and generating information for a user interface that is displayable by the user device for guiding a user to input information needed for the determined action. The backend application server system is designed by for communicating data between the web server device and the database devices and for commanding an external system to perform the action by outputting a command to the external system to execute the action using the information.

First claim

What is claimed is:

1. A system comprising:
a web server device configured for communicating with a user device over a network via a web page by:
receiving an indication from the user device, the indication identifying a recipient and being received electronically or optically by the web server device;
determining an action indicated by the user device among multiple actions that include transfer money, bill payment, direct deposit, person-to-person payment, and wire transfer, wherein the web server device is configured for determining the action indicated by the user device among the multiple actions by identifying a type of action solely from an identification of the recipient received from the user device and using stored data that includes associations of types of actions with a plurality of recipients, the recipient being a person, an entity, or an account of another user other than a user of the user device; and
generating information for a user interface that is displayable by the user device for guiding the user via the web page to input information needed for the action determined from the multiple actions by (i) preventing the user from entering information on the user interface that is unnecessary for executing the action but that is usable for executing other actions of the multiple actions that is different than the action determined from the multiple actions and (ii) retaining on the user interface requests for information that is necessary for executing the action;

database devices having different data associated with a user identification for the user and corresponding to different actions; and
a backend application server system communicatively coupled between the web server device and the database devices and between the web server device and an action implementation system, the backend application server system being configured for communicating data between the web server device and the database devices and for commanding the action implementation system, which is an external system, to perform the action by:
selecting a database device from the database devices and a data type to access based on the action determined to be indicated by the user device, the action being a movement of money from or to the external system; and
validating information received from the user device and outputting a command to the external system to execute the action using the information that is validated, wherein the user interface includes:
a first element for the user to select an account from a list of accounts determined by the web server device to be available for the user, from which to move money;
a second element for the user to identify a recipient account to which to move the money, the recipient account being selectable from a list of available recipient accounts at least initially limited to recipient accounts previously selected by the user;
a third element for the user to identify an amount of money to move; and
a fourth element for the user to select a date on which to execute the action.

2. The system of claim 1 , further comprising:
an integration system configured for allowing the backend application server system to communicate with a person-to-person action system.

3. The system of claim 1 , wherein the database devices comprise:
a first database device containing information about actions of a first type;
a second database device containing information about actions of a second type; and
a third database device containing user information.

4. The system of claim 1 , wherein the user interface includes:
a fifth element for the user to select a payment or a transfer.

5. The system of claim 4 , wherein the user interface further comprises:
a sixth element for the user to select among types of implementations for the payment or the transfer, depending on the action determined to be indicated;
a seventh element for listing upcoming payments and completed payments; and
an eighth element with a menu of options to view information and add additional recipient accounts to be displayed in the second element.

6. The system of claim 5 , wherein the web server device is configured to rearrange, remove, or add selected elements, based on a type of user device with which the web server device communicates.

7. The system of claim 6 , wherein the web server device is configured to provide modified versions of the same user interface to different types of user devices from a common web site.

8. The system of claim 7 , wherein the different types of user devices include a mobile device and a laptop computing device.

9. The system of claim 1 , wherein the identification of the recipient includes a type of recipient.

10. A method comprising:
receiving, by a web server device communicating with a user device over a network via a web page, an indication from the user device, the indication identifying a recipient and being received electronically or optically by the web server device;
determining, by the web server device or a backend application server system communicating with the web server device, an action indicated by the user device among multiple actions by automatically identifying a type of action solely from an identification of the recipient received from the user device and using stored data that includes associations of types of actions with a plurality of recipients, the recipient being a person, an entity, or an account of another user other than a user of the user device, the multiple actions including transfer money, bill payment, direct deposit, person-to-person payment, and wire transfer;
selecting, by the backend application server system communicatively coupled between the web server device and a plurality of database devices and between the web server device and an action implementation system, a database device among the plurality of database devices, and a data type to access, based on the action, the plurality of database devices having different data associated with a user identification for the user of the user device, and different data corresponding to different actions;
generating, by the web server device, information for a user interface that is displayed by the user device for guiding the user via the web page to input information needed for the action determined from the multiple actions by (i) preventing the user from entering information on the user interface that is unnecessary for executing the action but that is usable for executing at least one other action of the multiple actions that is different than the action determined from the multiple actions and (ii) retaining on the user interface requests for information that is necessary for executing the action, the user interface including:
a first element for the user to select an account from a list of accounts determined by the web server device to be available for the user, from which to move money;
a second element for the user to identify a recipient account associated with the recipient to which to move the money, the recipient account being selectable from a list of available recipient accounts at least initially limited to recipient accounts previously selected by the user;
a third element for the user to identify an amount of money to move; and
a fourth element for the user to select a date on which to execute the action; and

validating information received from the user device and outputting, by the backend application server system, a command to the action implementation system, which is an external system, to execute the action using the information that is validated, the action being a movement of money from or to the external system.

11. The method of claim 10 ,

Assignees

• Branch Banking &Trust Co
• Truist Bank

Inventors

• Ratcliffe Lee
• Givens Vicki
• Faulkner Deborah
• Mauney Dan

Classifications

• G06Q20/108 Primary

  Remote banking, e.g. home banking · CPC title

• G06Q20/227 Primary

  characterised in that multiple accounts are available, e.g. to the payer · CPC title