Information processing apparatus, information processing system, and information processing method

Patent metadata

Field	Value
Publication number	US-10720060-B2
Application number	US-201916435824-A
Country	US
Kind code	B2
Filing date	Jun 10, 2019
Priority date	Jun 21, 2018
Publication date	Jul 21, 2020
Grant date	Jul 21, 2020

Abstract

An information processing apparatus includes a controller configured to perform, in a case where a possibility of communication interruption due to an insufficient remaining amount of battery is detected for a first wireless communication terminal used by a first user for whom a ride reservation for a vehicle is established with a driver of the vehicle, a process regarding a meet-up schedule of the driver and the first user of the ride reservation. The process regarding a meet-up schedule may be cancellation of the ride reservation, change of a scheduled meet-up location, or the like.

First claim

What is claimed is:

1. An information processing apparatus comprising:
a processor programmed to
perform detection of a possibility of communication interruption due to an insufficient remaining amount of battery of a first wireless communication terminal, by detecting an interruption of communication with the first wireless communication terminal that continues for a first time length or longer, the first wireless communication terminal being used by a first user for whom a ride reservation for a vehicle is established with a driver of the vehicle; and
when the possibility of communication interruption due to the insufficient remaining amount of battery is detected for the first wireless communication terminal, perform a process regarding a meet-up schedule of the driver and the first user of the ride reservation.

2. The information processing apparatus according to claim 1 , wherein the processor is programmed to
perform, as the process regarding the meet-up schedule, cancellation of the ride reservation.

3. The information processing apparatus according to claim 1 , wherein the processor is programmed to
perform, as the process regarding the meet-up schedule, change of a scheduled meet-up location according to the meet-up schedule to a predetermined location that is possibly an existing location of the first user.

4. The information processing apparatus according to claim 2 , wherein the processor is programmed to perform, when the interruption of communication with the first wireless communication terminal is detected continuously for a second time length or longer, change of a schedule meet-up location according to the meet-up schedule to a predetermined location that is possibly an existing location of the first user, where the second time length is shorter than the first time length.

5. The information processing apparatus according to claim 1 , wherein the processor is programmed to
perform detection of the possibility of communication interruption due to the insufficient remaining amount of battery, by detecting that a remaining amount of battery in the first wireless communication terminal is below a first threshold, and
perform, as the process regarding the meet-up schedule, change of a scheduled meet-up location according to the meet-up schedule to a predetermined location where the first user and the driver can meet up before the first wireless communication terminal stops operation because of the insufficient remaining amount of battery, and notification of the scheduled meet-up location after change to at least a wireless communication terminal that is used by the driver.

6. The information processing apparatus according to claim 1 , wherein the processor is further programmed to
perform transmission, to the first wireless communication terminal, of options for the process regarding the meet-up schedule, when a remaining amount of battery in the first wireless communication terminal is detected to be below a second threshold, and
perform a process selected by the first user from the options, when the possibility of communication interruption due to the insufficient remaining amount of battery is detected for the first wireless communication terminal.

7. The information processing apparatus according to claim 1 , wherein the processor is programmed to
perform detection of the possibility of communication interruption due to the insufficient amount of battery, by detecting that a remaining amount of battery in the first wireless communication terminal is below a first threshold, and
change turns in an order of meet-up in such a way that the first user comes first, when the remaining amount of battery in the first wireless communication terminal is below the first threshold, and there is a second user whose riding period on the vehicle overlaps the riding period of the first user and whose turn in the order of meet-up with the driver comes before the turn of the first user.

8. The information processing apparatus according to claim 3 , wherein, when a change in the scheduled meet-up location causes an increase in a traveling distance and/or a traveling time of the vehicle relative to before the change, the processor is programmed to provide a predetermined incentive to the driver according to an amount of the increase.

9. An information processing system comprising
a processor programmed to
perform detection of a possibility of communication interruption due to an insufficient remaining amount of battery of a first wireless communication terminal, by detecting an interruption of communication with the first wireless communication terminal that continues for a first time length or longer, the first wireless communication terminal being used by a first user for whom a ride reservation for a vehicle is established with a driver of the vehicle; and
perform, when the possibility of communication interruption due to the insufficient remaining amount of battery is detected for the first wireless communication terminal, a process regarding a meet-up schedule of the driver and the first user of the ride reservation.

10. An information processing method comprising:
detecting a possibility of communication interruption due to an insufficient remaining amount of battery of a first wireless communication terminal, by detecting an interruption of communication with the first wireless communication terminal that continues for a first time length or longer, the first wireless communication terminal used by a first user for whom a ride reservation for a vehicle is established with a driver of the vehicle; and
performing, when where the possibility of communication interruption due to the insufficient remaining amount of battery is detected for the first wireless communication terminal, a process regarding a meet-up schedule of the driver and the first user of the ride reservation.

Assignees

• Toyota Motor Co Ltd

Inventors

• Kim Yeonseo
• Sakurada Shin
• Tanabe Daisuke
• Takeshita ayana
• Tokita Hiroyuki
• Asamoto Koichi

Classifications

• H04M1/72448

  with means for adapting the functionality of the device according to specific conditions · CPC title

• G06Q10/02 Primary

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q30/0639

  Locating goods or services, e.g. based on physical position of the goods or services within a shopping facility · CPC title

• G08G1/202 Primary

  Dispatching vehicles on the basis of a location, e.g. taxi dispatching · CPC title

• H04M1/72563

  Electricity · mapped topic