Method and apparatus for providing automated safe deposit box delivery

Patent metadata

Field	Value
Publication number	US-10720004-B2
Application number	US-201816210675-A
Country	US
Kind code	B2
Filing date	Dec 5, 2018
Priority date	Dec 6, 2017
Publication date	Jul 21, 2020
Grant date	Jul 21, 2020

Abstract

Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box.

First claim

What is claimed is:

1. A method for providing an automated delivery of a safe deposit box, the method being implemented by a safe deposit box management device that includes a processor and a communication interface, the method comprising:
receiving, by the processor via the communication interface, a first user request for the delivery of the safe deposit box, the safe deposit box being transportable, and the first user request including user account information;
determining, based on information included in the first user request, at least one safe deposit box warehouse facility location that relates to the safe deposit box to be delivered;
determining, based on the determined at least one safe deposit box warehouse facility location, at least one facility parameter;
determining, based on the information included in the first user request, at least one user delivery requirement that relates to the safe deposit box to be delivered;
determining, based on each of the at least one safe deposit box warehouse facility location, the at least one facility parameter, and the at least one user delivery requirement, at least one delivery option;
receiving, by the processor via the communication interface, a user selection from among the at least one delivery option; and
transmitting, via the communication interface, information relating to a delivery schedule for delivering the safe deposit box, the delivery schedule being determined based on the received user selection.

2. The method of claim 1 , wherein the safe deposit box includes a communicator configured to communicate with the safe deposit box management device by using at least one from among a wireless fidelity protocol and a Bluetooth protocol, and
wherein the method further comprises tracking at least one box parameter by receiving a transmission from the communicator, the at least one box parameter including at least one from among a current location of the safe deposit box, a box opening time at which the safe deposit box is accessed, a box closing time at which the safe deposit box is closed, and an identification of a person that has accessed the safe deposit box.

3. The method of claim 2 , wherein the safe deposit box includes at least one from among a near field communication sensor and a biometric sensor configured to sense information that relates to the identification of the person that has accessed the safe deposit box, the biometric sensor including at least one from among a fingerprint sensor and a facial recognition sensor.

4. The method of claim 1 , wherein the at least one facility parameter includes at least one from among a number of pending requests at the safe deposit box warehouse facility, a delivery vehicle availability of the safe deposit box warehouse facility, operation hours of the safe deposit box warehouse facility, and a number of available resources at the safe deposit box warehouse facility.

5. The method of claim 1 , further comprising authenticating the received first user request by prompting a user to provide identification information and determining whether the identification information relates to a person that is authorized to receive the delivery of the safe deposit box.

6. The method of claim 5 , wherein the receiving the first user request comprises receiving the first user request from a client device on which a safe deposit box accessing application has been downloaded, the client device including at least one from among a personal computing device and a smart phone.

7. The method of claim 6 , further comprising:
receiving, from the client device, a second user request that relates to accessing the safe deposit box;
authenticating the received second user request by prompting the user to provide identification information and determining whether the identification information relates to an authorized user; and
receiving, from the client device, a third user request that relates to unlocking the safe deposit box,
wherein the identification information includes at least one from among information sensed by a near field communication sensor, fingerprint information of the user and facial recognition information of the user.

8. A safe deposit box management device configured to provide an automated delivery of a safe deposit box, comprising:
a communication interface; and
a processor,
wherein the processor is configured to:
receive, via the communication interface, a first user request for the delivery of the safe deposit box, the safe deposit box being transportable, and the first user request including user account information;
determine, based on information included in the first user request, at least one safe deposit box warehouse facility location that relates to the safe deposit box to be delivered;
determine, based on the determined at least one safe deposit box warehouse facility location, at least one facility parameter;
determine, based on the information included in the first user request, at least one user delivery requirement that relates to the safe deposit box to be delivered;
determine, based on each of the at least one safe deposit box warehouse facility location, the at least one facility parameter, and the at least one user delivery requirement, at least one delivery option;
receive, via the communication interface, a user selection from among the at least one delivery option; and
transmit, via the communication interface, information relating to a delivery schedule for delivering the safe deposit box, the delivery schedule being determined based on the received user selection.

9. The safe deposit box management device of claim 8 , wherein the safe deposit box includes a communicator configured to communicate with the safe deposit box management device by using at least one from among a wireless fidelity protocol and a Bluetooth protocol, and
wherein the processor is further configured to track at least one box parameter by receiving a transmission from the communicator, the at least one box parameter including at least one from among a current location of the safe deposit box, a box opening time at which the safe deposit box is accessed, a box closing time at which the safe deposit box is closed, and an identification of a person that has accessed the safe deposit box.

10. The safe deposit box management device of claim 9 , wherein the safe deposit box includes at least one from among a near field communication sensor and a biometric sensor configured to sense information that relates to the identification of the person that has accessed the safe deposit box, the biometric sensor including at least one from among a fingerprint sensor and a facial recognition sensor.

11. The safe deposit management box of claim 8 , wherein the at least one facility parameter includes at least one from among a number of pending requests at the safe deposit box warehouse facility, a delivery vehicle availability of the safe deposit box warehouse facility, operation hours of the safe deposit box warehouse facility, and a number of available resources at the safe deposit box warehouse facility.

12. The safe deposit box management device of claim 8 , wherein the processor is further configured to authenticate the received first user request by prompting a user to provide identification information and determining whether the identification information relates to a person that is authorized to receive the delivery of the safe deposit box.

13. The safe deposit box management device of claim 12 , wherein the processor is further configured to receive the first user request from a client device on which a safe deposit box accessing application has been

Assignees

• Jpmorgan Chase Bank Na

Inventors

• Raquepaw Joe
• Ready Lauren
• Desilva Gary
• Thinguldstad Eric C
• Mathwig Jeffrey Dean

Classifications

• G06Q20/127 Primary

  Shopping or accessing services according to a time-limitation · CPC title

• G06F21/35

  communicating wirelessly · CPC title

• H04W4/80

  Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication · CPC title

• G06F21/32

  using biometric data, e.g. fingerprints, iris scans or voiceprints · CPC title

• G07F17/105 Primary

  for money boxes (for saving clocks G07F17/0007) · CPC title