Management apparatus for managing an automatic change machine and receipt printer, and method of managing the same

Patent metadata

Field	Value
Publication number	US-10706657-B2
Application number	US-201816107298-A
Country	US
Kind code	B2
Filing date	Aug 21, 2018
Priority date	Aug 25, 2017
Publication date	Jul 7, 2020
Grant date	Jul 7, 2020

Abstract

A management apparatus according to an embodiment includes an interface for communicating with an automatic change machine in a store. The automatic change machine receives money and provides withdrawal of money. A storage device stores first statistical information indicating a number of customers in the store during past time periods, and second statistical information indicating an amount of money stored in the automatic change machine during past time periods. A processor is programmed to perform a prediction processing including: predicting, based on the first statistical information and the second statistical information, at least one of an appropriate collection time period during a current day for collecting money from the automatic change machine and an appropriate refill time period for refilling money in the automatic change machine, and outputting information for displaying an image indicating the at least one of the predicted collection time period and the predicted refill time period.

First claim

What is claimed is:

1. An automatic change machine management apparatus comprising:
an interface for communicating with an automatic change machine in a store, the automatic change machine configured to receive money and provide withdrawal of money;
a storage device which stores first statistical information indicating a number of customers in the store during past time periods, and second statistical information indicating an amount of money stored in the automatic change machine during past time periods; and
a processor programmed to perform a prediction processing including:
predicting, based on the first statistical information and the second statistical information, at least one of an appropriate collection time period during a current day for collecting money from the automatic change machine and an appropriate refill time period for refilling money in the automatic change machine, and
outputting information for displaying an image indicating the at least one of the predicted collection time period and the predicted refill time period.

2. The apparatus according to claim 1 , wherein the processor is further programmed to perform a correction processing including:
receiving, via the interface, correction data indicating an actual amount of money stored in the automatic change machine,
determining, based on the received correction data whether the at least one of the predicted collection time period and the predicted refill time period needs to be corrected,
if the at least one of the predicted collection time period and the predicted refill time period needs to be corrected, correcting the at least one of the predicted collection time period and the predicted refill time period to be sooner or later, and
outputting information for displaying a corrected message indicating the corrected at least one of the predicted collection time period and the predicted refill time period.

3. The apparatus according to claim 1 , wherein the prediction processing performed by the processor further includes:
determining whether a current time corresponds to the at least one of the predicted collection time period and the predicted refill time period, and
if the current time corresponds to the at least one of the predicted collection time period and the predicted refill time period, outputting information for displaying a message indicating that money in the automatic change machine needs to be collected or refilled.

4. The apparatus according to claim 1 , wherein the image indicating the at least one of the predicted collection time period and the predicted refill time period also indicates the number of customers in the store during past time periods corresponding to the current day.

5. The apparatus according to claim 1 , wherein the first statistical information indicates a number of transactions during past time periods.

6. The apparatus according to claim 5 , wherein the first statistical information indicates the number of transactions during the past time periods for:
each day of the week,
each of a plurality of weather types, and
each of a plurality of promotion events.

7. The apparatus according to claim 6 , wherein the predicting is further based on the first statistical information compared to:
a current day of the week,
a current weather type received from a weather forecasting server, and
whether a promotion event is scheduled for the current day.

8. A method for managing an automatic change machine configured to receive money and provide withdrawal of money, the method comprising:
storing first statistical information indicating a number of customers in the store during past time periods, and second statistical information indicating an amount of money stored in the automatic change machine during past time periods;
predicting, based on the first statistical information and the second statistical information, at least one of an appropriate collection time period during a current day for collecting money from the automatic change machine and an appropriate refill time period for refilling money in the automatic change machine; and
outputting information for displaying an image indicating the at least one of the predicted collection time period and the predicted refill time period.

9. The method according to claim 8 , further comprising:
receiving correction data indicating an actual amount of money stored in the automatic change machine;
determining, based on the received correction data whether the at least one of the predicted collection time period and the predicted refill time period needs to be corrected;
if the at least one of the predicted collection time period and the predicted refill time period needs to be corrected, correcting the at least one of the predicted collection time period and the predicted refill time period to be sooner or later; and
outputting information for displaying a corrected message indicating the corrected at least one of the predicted collection time period and the predicted refill time period.

10. The method according to claim 8 , further comprising:
determining whether a current time corresponds to the at least one of the predicted collection time period and the predicted refill time period; and
if the current time corresponds to the at least one of the predicted collection time period and the predicted refill time period, outputting information for displaying a message indicating that money in the automatic change machine needs to be collected or refilled.

11. The method according to claim 8 , wherein the image indicating the at least one of the predicted collection time period and the predicted refill time period also indicates the number of customers in the store during past time periods corresponding to the current day.

12. The method according to claim 8 , wherein the first statistical information indicates a number of transactions during past time periods.

13. The method according to claim 12 , wherein the first statistical information indicates the number of transactions during the past time periods for:
each day of the week,
each of a plurality of weather types, and
each of a plurality of promotion events.

14. The method according to claim 13 , wherein the predicting is further based on the first statistical information compared to:
a current day of the week,
a current weather type received from a weather forecasting server, and
whether a promotion event is scheduled for the current day.

Assignees

• Toshiba Tec Kk

Inventors

• Okuma Yumiko
• Gotanda Tsuyoshi
• Tsunoda Mayuko
• Kikuchi Jun

Classifications

• G07D11/245 Primary

  Replenishment · CPC title

• G07D11/009

  Depositing devices · CPC title

• G07D11/50

  Sorting or counting valuable papers · CPC title

• G07D11/34

  Monitoring the contents of devices, e.g. the number of stored valuable papers · CPC title

• G07D11/235

  for monitoring or indicating operating conditions; for detecting malfunctions · CPC title