Systems and methods for maintaining a conversation
US-2019319898-A1 · Oct 17, 2019 · US
Artificial intelligence based virtual agent trainer
US10691897B1 · US · B1
| Field | Value |
|---|---|
| Publication number | US-10691897-B1 |
| Application number | US-201916555539-A |
| Country | US |
| Kind code | B1 |
| Filing date | Aug 29, 2019 |
| Priority date | Aug 29, 2019 |
| Publication date | Jun 23, 2020 |
| Grant date | Jun 23, 2020 |
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Abstract
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The present disclosure relates to a system, a method, and a product for an artificial intelligence based virtual agent trainer. The system includes a processor in communication with a memory storing instructions. When the processor executes the instructions, the instructions are configured to cause the processor to obtain input data and generate a preliminary set of utterances based on the input data, process the preliminary set of utterances to generate a set of utterance training data, generate a set of conversations based on the set of utterance training data, simulate the set of conversations on a virtual agent to obtain a conversation result, verify an intent and a response based on the conversation result, verify a use case flow and flow hops based on the conversation result, and generate recommendation information and maturity report based on verification results.
First claim
Opening claim text (preview).
What is claimed is: 1. A system for computer-based virtual agent trainer, the system comprising: a memory storing instructions; and a processor in communication with the memory, wherein, when the processor executes the instructions, the instructions are configured to cause the processor to: obtain input data comprising a plurality of base utterances, generate a preliminary set of utterances based on the input data by: obtaining a plurality of industry keywords based on the i…
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Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
Physics · mapped topic
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Frequently asked questions
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- What does patent US10691897B1 cover?
- The present disclosure relates to a system, a method, and a product for an artificial intelligence based virtual agent trainer. The system includes a processor in communication with a memory storing instructions. When the processor executes the instructions, the instructions are configured to cause the processor to obtain input data and generate a preliminary set of utterances based on the inpu…
- Who is the assignee on this patent?
- Accenture Global Solutions Ltd
- What technology area does this patent fall under?
- Primary CPC classification G06F40/35. Mapped technology areas include Physics.
- When was this patent published?
- Publication date Tue Jun 23 2020 00:00:00 GMT+0000 (Coordinated Universal Time) (B1). Legal status and post-grant events are not shown on this page.
- What related patents are in patentsdb?
- We list 12 related publications on this page (citations in our corpus or others sharing the same primary CPC).