Virtualized proactive services

Patent metadata

Field	Value
Publication number	US-10680910-B2
Application number	US-201715853621-A
Country	US
Kind code	B2
Filing date	Dec 22, 2017
Priority date	Jan 19, 2017
Publication date	Jun 9, 2020
Grant date	Jun 9, 2020

Abstract

A standalone and virtual proactive services (vPAS) implementation is described. The vPAS is entirely self-contained, encrypted, and can be hosted within the customer's network. Furthermore, data collected by the vPAS can be analyzed without the data leaving the customer's firewall, thereby providing additional assurance to the network operator's data security and privacy. Moreover, the solution is developed based on an architecture that enables the platform to run in a variety of computing environments, including cloud-based environments. The vPAS system addresses data security and privacy concerns, enables different budgeting options, enables in-line predictive analysis, provides flexible delivery options, and increases the performance of preemptive services.

First claim

What is claimed is:

1. A method implemented by a set of one or more electronic devices that are hosting a virtualized proactive service (vPAS) and that are within a telecommunications service provider network, to perform collection and analysis of data generated by target nodes within the telecommunications service provider network, the method comprising:
hosting the vPAS as a self-contained system within the telecommunications service provider network, the vPAS acquired from a vPAS provider, wherein an administrative interface to the self-contained system allows the vPAS provider access to manage the vPAS;
scheduling, by the vPAS, a data collection job that identifies at least one target node that is part of the telecommunications service provider network and from which data is to be collected by at least one data collection server of the vPAS;
collecting, by the at least one data collection server, the data from the at least one target node to obtain collected data;
analyzing, by the vPAS, the collected data to identify network behavior indicating performance, or service degradations, or both performance and degradations, wherein the collecting and analyzing occurs entirely within the telecommunications service provider network by the self-contained system to prevent the collected data from leaving a firewall of the telecommunications service provider network; and
generating at least one alert based on analysis of the collected data.

2. The method of claim 1 , wherein the vPAS is implemented using a component based architecture (CBA).

3. The method of claim 1 , wherein the vPAS runs in a cloud-based computing environment.

4. The method of claim 1 , wherein analyzing the collected data includes performing in-line predictive analysis.

5. The method of claim 1 , further comprising:
encrypting the collected data to obtain encrypted collected data; and
storing the encrypted collected data within the telecommunications service provider network.

6. The method of claim 1 , wherein the administrative interface provides a secure gateway to monitor and configure the vPAS.

7. The method of claim 1 , further comprising generating a dashboard interface including indications of alerts generated based on the analysis of the collected data.

8. The method of claim 1 , further comprising generating a dashboard interface including interface elements used to define an analysis configuration, the analysis configuration including one or more of: formulae to calculate results and correlation configuration.

9. The method of claim 1 , further comprising generating a dashboard interface including interface elements used to generate a reporting configuration, the reporting configuration including one or more of: results to report, reporting formats, a distribution list.

10. A non-transitory computer readable storage medium storing instructions which, when executed by at least one electronic device, cause the at least one electronic device to host a virtualized proactive service (vPAS) within a telecommunications service provider network, wherein the vPAS performs operations to collect and analyze data generated by target nodes within the telecommunications service provider network, wherein the operations comprising:
hosting the vPAS as a self-contained system within the telecommunications service provider network, the vPAS acquired from a vPAS provider, wherein an administrative interface to the self-contained system allows the vPAS provider access to manage the vPAS;
scheduling, by the vPAS, a data collection job that identifies at least one target node that is part of the telecommunications service provider network and from which data is to be collected by at least one data collection server of the vPAS;
collecting, by the at least one data collection server, the data from the at least one target node to obtain collected data;
analyzing, by the vPAS, the collected data to identify network behavior indicating performance, or service degradations, or both performance and degradations, wherein the collecting and analyzing occurs entirely within the telecommunications service provider network by the self-contained system to prevent the collected data from leaving a firewall of the telecommunications service provider network; and
generating at least one alert based on analysis of the collected data.

11. The non-transitory computer readable storage medium of claim 10 , wherein the vPAS is implemented using a component based architecture (CBA).

12. The non-transitory computer readable storage medium of claim 10 , wherein the vPAS runs in a cloud-based computing environment.

13. The non-transitory computer readable storage medium of claim 10 , wherein analyzing the collected data includes performing in-line predictive analysis.

14. The non-transitory computer readable storage medium of claim 10 , wherein the operations further comprise:
encrypting the collected data to obtain encrypted collected data; and
storing the encrypted collected data within the telecommunications network.

15. The non-transitory computer readable storage medium of claim 10 , wherein the administrative interface provides a secure gateway to monitor and configure the vPAS.

16. The non-transitory computer readable storage medium of claim 10 , wherein the operations further comprise generating a dashboard interface including indications of alerts generated based on the analysis of the collected data.

17. The non-transitory computer readable storage medium of claim 10 , wherein the operations further comprise generating a dashboard interface including interface elements used to generate an analysis configuration, the analysis configuration including one or more of: formulae to calculate results and correlation configuration.

18. The non-transitory computer readable storage medium of claim 10 , wherein the operations further comprise generating a dashboard interface including interface elements used to generate a reporting configuration, the reporting configuration including one or more of: results to report, reporting formats, a distribution list.

Assignees

• Ericsson Telefon Ab L M

Inventors

• Rios Ricardo
• Pasanen Jarkko
• Mcquerry Andrew
• Guttenfelder Ken
• Gilbert Stephen
• Dravekar Sushil
• Ye Long

Classifications

• H04L12/4641

  Virtual LANs, VLANs, e.g. virtual private networks [VPN] (LAN interconnection over a bridge based backbone H04L12/462; encapsulation techniques H04L12/4633; routing of packets H04L45/00; packet switches H04L49/00; virtual private networks for security H04L63/0272) · CPC title

• H04L67/10

  in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46) · CPC title

• G06F9/45558

  Hypervisor-specific management and integration aspects · CPC title

• G06F2009/45591

  Monitoring or debugging support · CPC title

• G06F2009/45587

  Isolation or security of virtual machine instances · CPC title