Method and system for consumer award program for washroom usage

Patent metadata

Field	Value
Publication number	US-10679236-B2
Application number	US-201916551049-A
Country	US
Kind code	B2
Filing date	Aug 26, 2019
Priority date	Feb 25, 2015
Publication date	Jun 9, 2020
Grant date	Jun 9, 2020

Abstract

A system and control method are provided for encouraging patron use of washrooms at commercial establishments. A plurality of commercial establishments are enrolled in a washroom rewards program, as well as patrons that may frequent or visit such establishments. Respective point values in the washroom rewards program are established for defined washroom activities performed by the patrons in the washrooms of the commercial establishments. The identity and location of the commercial establishments are provided to the patrons. Upon the patrons performing one of the defined washroom activities in one of the commercial establishments, the patron is identified and awarded credit of the points for the defined activity to a player account assigned to the patron. Provisions are made for the patrons to redeem accumulated points in their respective account for an award.

First claim

What is claimed is:

1. A method for encouraging patron use of washrooms at commercial establishments, comprising:
enrolling a plurality of commercial establishments in a washroom rewards program;
enrolling patrons in the washroom rewards program;
assigning respective point values in the washroom rewards program for defined washroom activities performed by the patrons in the washrooms of the commercial establishments;
providing identity and location of the commercial establishments to the patrons via an application running on a mobile smart device carried by the patrons, the application locating and identifying the commercial establishments within a defined distance from the patron's location or within a geographic region identified by the patron;
one of the defined washroom activities comprising proper hand-washing activity verified by performance of an act by the patrons at a sink in the washroom, the act detected by a sensor disposed at the sink;
upon the patrons performing the hand-washing activity, identifying the patron and crediting the point value for the defined activity to a player account assigned to the patron; and
providing for the patrons to redeem accumulated points in their respective account for an award.

2. The method as in claim 1 , wherein the act by the patron comprises detection of actual run time of a faucet at the sink as determined by the sensor disposed at the sink.

3. The method as in claim 2 , wherein a defined point value is credited to the patron for the actual run time of the faucet meeting a predetermined run time.

4. The method as in claim 3 , further comprising providing a timer display in the washroom facility that indicates the actual run time of the faucet to the patron.

5. The method as in claim 1 , wherein the act by the patron comprises detection of a number of paper towels used by the patron as determined by the sensor disposed at a paper towel dispenser adjacent the sink.

6. The method as in claim 5 , wherein a defined point value is credited to the patron for using up to a defined number of paper towels.

7. The method as in claim 6 , wherein a point value is deducted from the player's account for exceeding the defined number of paper towels.

8. The method as in claim 1 , further comprising delivering a personalized message to the patron within the washroom, the personalized message identifying the patron by name and stating the point value earned by the patron for the performed washroom activity.

9. The method as in claim 1 , wherein the identity and location of the commercial establishments are provided to the patrons on a map via the application running on the mobile smart device.

10. The method as in claim 9 , wherein another one of the defined washroom activities includes entering the washroom, wherein the patron is awarded a point value for visiting the commercial establishment and entering the washroom.

11. The method as in claim 1 , wherein points are also earned by the patrons for non-washroom activities performed at the commercial establishments.

12. The method as in claim 1 , further comprising configuring the washrooms in the commercial establishments with a transmitter device that broadcasts an ID signal unique to the commercial establishment, and providing the patrons with capability to receive the unique ID signals on a mobile smart device carried by the patron upon entry into the washroom, wherein a central server is in communication with the commercial establishments and the patron's mobile smart device and identifies the patron, the particular commercial establishment, and the washroom activity performed by the patron, the central server automatically crediting the patron's account with the point value for the washroom activity.

13. The method as in claim 12 , wherein the central server identifies the patron from the transmission from the patron's mobile smart device, and generates a personalized message to the patron that identifies the patron by name, the personalized message delivered to the patron via the patron's mobile smart device or via a broadcast device in the washroom.

Assignees

• Kimberly Clark Co

Inventors

• Becker Stephen
• Dunbar Charlene
• Kirkland Jason
• Moede Warren
• Schulz Thomas H
• Sheehan Chrissy
• Shipp Jr Peter W
• Tramontina Paul F
• Zielinski Matthew T

Classifications

• G06Q30/0233 Primary

  Method of redeeming a frequent usage reward · CPC title

• G06Q30/0207

  Discounts or incentives, e.g. coupons or rebates · CPC title

• G06Q20/387

  Payment using discounts or coupons (relating to marketing G06Q30/02) · CPC title

• H04W4/80

  Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication · CPC title

• G06Q10/0639

  Performance analysis of employees; Performance analysis of enterprise or organisation operations · CPC title