Method for automatic start up of a communication terminal configured for voice communication on a communication terminal configured for text communication

Patent metadata

Field	Value
Publication number	US-10616408-B2
Application number	US-201715487625-A
Country	US
Kind code	B2
Filing date	Apr 14, 2017
Priority date	Dec 23, 2010
Publication date	Apr 7, 2020
Grant date	Apr 7, 2020

Abstract

In the case of a method or an arrangement for the automatic start up of a first communication terminal (EG A, EG B) configured for voice communication on at least one second communication terminal (CL A, CL B) configured for text communication, the voice communication between communication terminals is conveyed via at least one voice communication server (SCS) and the text communication between communication terminals is conveyed via at least one text communication server (TCS). The at least one voice communication server (SCS) and the at least one text communication server (TCS) exchange information via at least one conversion device (GW). The start up of at least one first communication terminal (CL A, CL B) is effected via the at least one text communication server (TCS), the at least one conversion device (GW) and the at least one voice communication server (SCS) to at least one second voice communication terminal (EG A, EG B).

First claim

The invention claimed is:

1. A method for automatic transmission of information on status and status change upon a status change of at least one first communication terminal configured for speech communication in which speech communication between communications terminals is processed over at least one speech communications server and the text communication between communications terminals is processed over at least one text communications server, the method comprising:
at least one speech communication server and the at least one text communication server exchanging messages over at least one converter device;
signaling a status change startup of the at least one first communication terminal via the at least one text communication server, the at least one converter device, and the at least one speech communication server to a second communication terminal such that startup signaling information is transmitted between the text communication server and the speech communication server after the speech communication server had previously signaled to the text communication server that the startup should occur via a signaling process comprising:
upon the first communication terminal signing on to the speech communication server, the first communication terminal requesting characteristics of the speech communication server via a discovery service so that the speech communication server identifies a Computer Telephony Integration (CTI) service related to exchanging of data between the first communication terminal and the second communication terminal that the text communication server supports;
the first communication terminal requesting a first CTI service from the speech communication server in response to learning of the CTI service supported by the speech communication server;
the speech communication server responding to the request for the first CTI service by providing a status of the converter device and an identifier assigned to the first communication terminal; and
the converter device receiving a direct presence message from the first communication terminal after the first communication terminal receives the status of the converter device to force the speech communication server to inform the converter device when the first communication terminal is no longer available.

2. The method of claim 1 , wherein the startup signaling information is transmitted between the text communication server and the speech communication server as specified in a prior signal.

3. The method of claim 1 , comprising:
transmitting of at least one piece of startup signaling information to the second communication terminal.

4. The method of claim 1 , comprising:
at least the speech communication server transmitting messages without prompting.

5. The method of claim 1 , wherein the at least one first communication terminal includes a client of a CTI server and the transmission of information is for startup of a CTI functionality.

6. A communication apparatus comprising:
at least one first communication terminal configured for text communication;
at least one second communication terminal configured for speech communication,
at least one text communication server to process text communication;
at least one speech communication server to process speech communication;
at least one converter device through which messages are exchangeable between the at least one speech communication server and the at least one text communication server,
wherein the communication apparatus is configured such that startup information on status change for startup of the at least the first communication terminal is transmitted through the at least one text communication server, the at least one converter device, and the at least one speech communications server to the at least one second communication terminal such that startup signaling information is transmitted between the speech communication server and the text communication server after the speech communication server had previously signaled to the text communication server that transmission of the signaling information should occur via a signaling process that includes:
upon the first communication terminal signing on to the text communication server, the first communication terminal requesting characteristics of the text communication server via a discovery service so that the text communication server identifies a Computer Telephony Integration (CTI) service related to exchanging of data between the first communication terminal and the second communication terminal that the text communication server supports;
the first communication terminal requesting a first CTI service from the text communication server in response to learning of the CTI service supported by the text communication server;
the text communication server responding to the request for the first CTI service by providing a status of the converter device and an identifier assigned to the first communication terminal; and
the converter device receiving a direct presence message from the first communication terminal after the first communication terminal receives the status of the converter device to force the text communication server to inform the converter device when the first communication terminal is no longer available.

7. The communication apparatus of claim 6 , wherein the startup signaling information is transmitted between the speech communication server and the text communication server to an extent specified by a previous signaling.

8. The communication apparatus of claim 6 , wherein at least one piece of startup signaling information transmitted to the at least one second communication terminal, the at least one piece of startup signaling information comprising at least one piece of operating information.

9. The communication apparatus of claim 6 , wherein at least the speech communication server is configured to transmit messages without prompting.

10. The communication apparatus of claim 6 , wherein the at least one first communication terminal includes a client of a CTI server and the transmission of information is for startup of a CTI functionality.

11. A communication apparatus comprising:
a call control gateway configured to be connected between at least one speech communication server and at least one text communication server to facilitate an exchange of messages between the speech communication server and the text communication server, the speech communication server configured to be communicatively connected to first communication terminals to facilitate speech communications between the first communication terminals via the speech communication server and the text communication server configured to be communicatively connected to second communication terminals to facilitate text communications between the second communication terminals via the text communication server;
the speech communication server and the text communication server, the speech communication server being configured as a switching system having a feature processor and a local area network device handler, the text communication server being an instant messaging server or a presence server;
the call control gateway configured to facilitate automatic startup of at least one Computer Telephony Integration (CTI) service for the first communication terminals by exchanging CTI capabilities messages between the speech communication server and the text communication server such that the speech communication server learns of the CTI capabilities of the text communication server and the text communication server learns of the CTI capabilities of the speech communication server via the exchanged CTI capabilities messages so that the

Assignees

• Unify Gmbh & Co Kg

Inventors

• Rist Claus
• Cordes Sebastian
• Fischer Stephan

Classifications

• H04M2203/651

  Text message transmission triggered by call · CPC title

• H04M2203/652

  Call initiation triggered by text message · CPC title

• H04M3/42374 Primary

  where the information is provided to a monitoring entity such as a potential calling party or a call processing server · CPC title

• G06F9/4416

  Network booting; Remote initial program loading [RIPL] · CPC title

• H04M3/42382

  Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks · CPC title