Systems for peer-to-peer knowledge sharing platform

Patent metadata

Field	Value
Publication number	US-10615993-B2
Application number	US-201916240574-A
Country	US
Kind code	B2
Filing date	Jan 4, 2019
Priority date	May 6, 2017
Publication date	Apr 7, 2020
Grant date	Apr 7, 2020

Abstract

A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.

First claim

What is claimed is:

1. A system, comprising:
one or more hardware processors; and
a non-transitory memory, the non-transitory memory storing instructions that, when executed by the one or more hardware processors, causes the one or more hardware processors to perform actions comprising:
determining whether a user has access to a community home page;
retrieving a plurality of forums from the community home page based at least in part on an indication of user credentials associated with the user's access to the community home page;
determining the user's membership in one or more groups associated with the plurality of retrieved forums;
performing one or more permission computations of the user based at least in part on the user's membership in one or more groups associated with the plurality of forums;
determining a respective permission of the user to each of the plurality of forums based at least in part on the one or more permission computations; and
storing, in the non-transitory memory, the respective permission of the user to each of the plurality of forums.

2. The system of claim 1 , wherein performing the one or more permission computations of the user comprises assigning the user one or more permissions according to a permission exception regardless of the user's membership in the one or more groups if the permission exception has been assigned to the user.

3. The system of claim 1 , wherein the user is a member of more than one of the one or more groups.

4. The system of claim 3 , wherein performing the one or more permission computations of the user comprises ranking the one or more groups in which the user is a member based on seniority, and assigning permissions of a most senior group of the one or more groups to the user.

5. The system of claim 3 , wherein performing the one or more permission computations of the user comprises determining one or more permissions for each of the one or more groups of which the user is the member, ranking the one or more permissions for the one or more groups from a most permissive permission to a least permissive permission, and assigning the most permissive permission to the user.

6. The system of claim 1 , wherein the one or more permission computations define permissible actions the user is able to perform within the plurality of forums commensurate with the respective permission of the user.

7. The system of claim 1 , the actions comprising:
generating a table listing the respective permission of the user to each of the plurality of forums; and
transmitting the table for display.

8. A method for determining user permissions, the method comprising:
determining whether a user has access to a community home page;
retrieving a plurality of forums from the community home page based at least in part on an indication of user credentials associated with the user's access to the community home page;
determining the user's membership in one or more groups associated with the plurality of forums;
performing one or more permission computations of the user based at least in part on the user's membership in one or more groups associated with the plurality of forums;
determining a respective permission of the user to each of the plurality of forums based at least in part on the one or more permission computations; and
controlling access, by the user, to each of the plurality of forums based on the determined respective permission of the user to each of the plurality of forums.

9. The method of claim 8 , wherein performing the one or more permission computations of the user comprises assigning the user the one or more permissions according to a permission exception regardless of the user's membership in the one or more groups if the permission exception has been assigned to the user.

10. The method of claim 8 , wherein the user is a member of more than one of the one or more groups.

11. The method of claim 10 , wherein performing the one or more permission computations of the user comprises ranking the one or more groups in which the user is the member based on seniority, and assigning permissions of a most senior group of the one or more groups to the user.

12. The method of claim 10 , wherein performing the one or more permission computations of the user comprises determining one or more permissions for each of the one or more groups of which the user is a member, ranking the one or more permissions for the one or more groups from a most permissive permission to a least permissive permission, and assigning the most permissive permission to the user.

13. The method of claim 8 , wherein the one or more permission computations define permissible actions the user is able to perform within the plurality of forums commensurate with the determined respective permission of the user.

14. The method of claim 8 , comprising:
generating a table listing the determined respective permission of the user to each of the plurality of forums; and
transmitting the table for display.

15. A non-transitory computer readable medium comprising computer readable code, that when executed by one or more processors, causes the one or more processors to perform operations comprising:
retrieving a plurality of forums from a community home page based at least in part on an indication of user credentials associated with a user's access to a community home page;
determining the user's membership in one or more groups associated with the plurality of forums;
performing one or more permission computations of the user based at least in part on the user's membership in one or more groups associated with the plurality of forums; and
determining a respective permission of the user to each of the plurality of forums based at least in part on the one or more permission computations.

16. The non-transitory computer readable medium of claim 15 , wherein performing the one or more permission computations of the user comprises assigning the user the one or more permissions according to a permission exception regardless of the user's membership in the one or more groups if the permission exception has been assigned to the user.

17. The non-transitory computer readable medium of claim 15 , wherein the user is a member of more than one of the one or more groups.

18. The non-transitory computer readable medium of claim 17 , wherein performing the one or more permission computations of the user comprises ranking the one or more groups in which the user is the member based on seniority, and assigning permissions of a most senior group of the one or more groups to the user.

19. The non-transitory computer readable medium of claim 17 , wherein performing the one or more permission computations of the user comprises determining one or more permissions for each of the one or more groups of which the user is the member, ranking the one or more permissions for the one or more groups from a most permissive permission to a least permissive permission, and assigning the most permissive permission to the user.

20. The non-transitory computer readable medium of claim 15 , wherein the one or more permission computations define permissible actions the user is able to perform within the plurality of forums commensurate with the respective permission of the user.

Assignees

• Servicenow Inc

Inventors

• Paul Sarup
• Godavarthy Umakanth
• Mishra Prabhat
• Luckiewicz Paulina
• Dey Avishek
• Misra Vinamra
• Aggu Mallesh
• Bellamane Harish
• Dodda Rampradeep
• Chittimalla Preethi
• Currier Ryan

Classifications

• H04L63/104

  Grouping of entities · CPC title

• H04L12/1813 Primary

  for computer conferences, e.g. chat rooms (instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15) · CPC title

• H04L51/10

  Multimedia information · CPC title

• H04L67/306

  User profiles · CPC title

• H04L67/1044

  Group management mechanisms  (management of multicast group membership H04L12/185; reconfiguring of node membership in a computing system to eliminate errors G06F11/1425) · CPC title