Shopping facility assistance systems, devices and methods
US-2016260161-A1 · Sep 8, 2016 · US
US10607172B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-10607172-B2 |
| Application number | US-201815863518-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jan 5, 2018 |
| Priority date | Jan 5, 2018 |
| Publication date | Mar 31, 2020 |
| Grant date | Mar 31, 2020 |
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Embodiments generally relate an intelligent automated trolley system. In some embodiments, a method includes receiving a trolley request. The method further includes determining one or more luggage characteristics of one or more luggage items. The method further includes determining one or more trolleys to send based on the luggage characteristics of the one or more luggage items. The method further includes assigning the one or more trolleys to assist the user based on the one or more characteristics of the one or more luggage items. The method further includes sending the one or more trolleys to a meeting location.
Opening claim text (preview).
What is claimed is: 1. A computer-implemented method for implementing an intelligent automated trolley system, the method comprising: receiving, by a computer, a trolley request from a mobile device of a user; determining, by the computer, one or more luggage characteristics of one or more luggage items based on the trolley request; determining, by the computer, one or more trolleys to send based on the luggage characteristics of the one or more luggage items; assigning, by the computer, the one or more trolleys to assist the user based on the one or more characteristics of the one or more luggage items; sending, by the computer, a meeting location to the one or more trolleys; and sending, by the computer, the one or more trolleys to the meeting location. 2. The method of claim 1 , wherein the trolley request is generated by a smart trolley module associated with a vehicle system. 3. The method of claim 1 , wherein the one or more luggage characteristics include luggage weight information and luggage volume information. 4. The method of claim 1 , wherein the trolley request is generated by a smart trolley module associated with a mobile application on the mobile device. 5. The method of claim 1 , further comprising determining one or more user characteristics of the user to be assisted. 6. The method of claim 1 , wherein the one or more trolleys are self-driving trolleys. 7. The method of claim 1 , further comprising providing the user with an option of sharing one or more trolleys between luggage items of multiple users. 8. A non-transitory computer program product for implementing an intelligent automated trolley system, the computer program product including at least one computer readable storage medium having program instructions embodied therewith, the program instructions executable by at least one processor to cause the at least one processor to perform operations comprising: receiving, by a computer, a trolley request from a mobile device of a user; determining, by the computer, one or more luggage characteristics of one or more luggage items based on the trolley request; determining, by the computer, one or more trolleys to send based on the luggage characteristics of the one or more luggage items; assigning, by the computer, the one or more trolleys to assist the user based on the one or more characteristics of the one or more luggage items; sending, by the computer, a meeting location to the one or more trolleys; and sending, by the computer, the one or more trolleys to the meeting location. 9. The computer program product of claim 8 , wherein the trolley request is generated by a smart trolley module associated with a vehicle system. 10. The computer program product of claim 8 , wherein the one or more luggage characteristics include luggage weight information and luggage volume information. 11. The computer program product of claim 8 , wherein the trolley request is generated by a smart trolley module associated with a mobile application on the mobile device. 12. The computer program product of claim 8 , wherein the at least one processor further performs operations comprising determining one or more user characteristics of the user to be assisted. 13. The computer program product of claim 8 , wherein the one or more trolleys are self-driving trolleys. 14. The computer program product of claim 8 , wherein the at least one processor further performs operations comprising providing the user with an option of sharing one or more trolleys between luggage items of multiple users. 15. A system comprising: comprising at least one processor and a non-transitory computer readable storage medium having program instructions embodied therewith, the program instructions executable by the first processor to cause the at least one processor to perform operations comprising: receiving, by a computer, a trolley request from a mobile device of a user; determining, by the computer, one or more luggage characteristics of one or more luggage items based on the trolley request; determining, by the computer, one or more trolleys to send based on the luggage characteristics of the one or more luggage items; assigning, by the computer, the one or more trolleys to assist the user based on the one or more characteristics of the one or more luggage items; sending, by the computer, a meeting location to the one or more trolleys; and sending, by the computer, the one or more trolleys to the meeting location. 16. The system of claim 15 , wherein the trolley request is generated by a smart trolley module associated with a vehicle system. 17. The system of claim 15 , wherein the one or more luggage characteristics include luggage weight information and luggage volume information. 18. The system of claim 15 , wherein the trolley request is generated by a smart trolley module associated with a mobile application on the mobile device. 19. The system of claim 15 , wherein the at least one processor further perform operations comprising determining one or more user characteristics of the user to be assisted. 20. The system of claim 15 , wherein the one or more trolleys are self-driving trolleys.
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