Automated bulk provisioning of primary rate interface and SIP trunk telephone numbers

Patent metadata

Field	Value
Publication number	US-10594871-B2
Application number	US-201715496427-A
Country	US
Kind code	B2
Filing date	Apr 25, 2017
Priority date	Nov 20, 2012
Publication date	Mar 17, 2020
Grant date	Mar 17, 2020

Abstract

A broadband provisioning system configured for bulk provisioning of communications services is provided. The system includes an order manager that includes machine executable instructions stored on machine readable media, the instructions for: receiving a request to provision a plurality of telephone numbers with communications services; creating details for the request and setting an initial state for the request; and upon commencement of processing of the request, updating the state of the request to indicate ongoing processing, provisioning each telephone number in the request by associating resources therewith, and updating a status for each telephone number provisioned; and upon completion of processing, changing the state of the request to indicate completion.

First claim

What is claimed is:

1. A method comprising:
receiving a request to bulk provision a plurality of telephone numbers and corresponding customer devices with respective communications services;
for each communications service, selecting a respective provisioning resource operable to provision a respective communications service;
provisioning communications services to each telephone number in the request via the selected respective provisioning resource;
identifying a failed instance of provisioning a communications service for a given telephone number associated with the request; and
providing notification of the failed instance of provisioning for the given telephone number; and
wherein providing the notification includes: providing notification of the failed instance of provisioning the communications services for the given telephone number prior to completing provisioning of the communications services to all of the telephone numbers as specified by the request.

2. The method as in claim 1 , wherein the identifying comprises:
identifying incomplete provisioning of at least one pre-selected communications service for a respective telephone number as specified by the request.

3. The method as in claim 1 , wherein the identifying comprises: comparing communications services that have been preselected for one of the telephone numbers with resources that have been associated with the respective telephone number.

4. The method as in claim 1 further comprising:
notifying a user of at least one of each failed instance and each completed instance of provisioning of communications services to customer premises equipment assigned the telephone numbers associated with the request.

5. The method as in claim 1 , wherein the communications services comprise at least one of: PRI service, SIP trunk service, high speed data, digital phone, video conferencing, voice mail, remote call forwarding, hunt group, business group and auto attendant.

6. The method as in claim 1 further comprising:
transforming the request into a message and sending the request to a queue from which the respective communications services are provisioned to the corresponding customer devices assigned the telephone numbers.

7. The method as in claim 1 , wherein the provisioning proceeds in a predetermined order for each of the communications services.

8. The computer system as in claim 1 , wherein the computer processor hardware is further operable to:
provision, in a predetermined order, each of the communications services.

9. A method comprising:
receiving a request to bulk provision a plurality of telephone numbers and corresponding customer devices with respective communications services;
for each communications service, selecting a respective provisioning resource operable to provision a respective communications service;
provisioning communications services to each telephone number in the request via the selected respective provisioning resource;
identifying a failed instance of provisioning a communications service for a given telephone number associated with the request; and
providing notification of the failed instance of provisioning for the given telephone number; and
subsequent to associating a set of communications services to a given telephone number as specified by the request, disassociating the set of communications services for the given telephone number in response to detecting the failed provisioning associated with the given telephone number.

10. A computer system comprising:
computer processor hardware; and
a hardware storage resource storing instructions that, when executed by the computer processor hardware, cause the computer processor hardware to:
receive a request to bulk provision a plurality of telephone numbers and corresponding customer devices with respective communications services;
for each communications service, select a respective provisioning resource operable to provision a respective communications service;
provision communications services to each telephone number in the request via the selected respective provisioning resource;
identify a failed instance of provisioning a communications service for a given telephone number associated with the request;
provide notification of the failed instance of provisioning for the given telephone number; and
wherein the communications services for the telephone numbers and corresponding customer devices are provisioned from a Primary Rate Interface (PRI) and Signaling Initiation Protocol (SIP) Trunk Service.

11. The computer system as in claim 10 , wherein the computer processor hardware is further operable to:
identify incomplete provisioning of at least one pre-selected communications service for a respective telephone number.

12. The computer system as in claim 10 , wherein the computer processor hardware is further operable to:
compare communications services that have been pre-selected for one of the telephone numbers with resources that have been associated with the respective telephone number.

13. The computer system as in claim 10 , wherein the computer processor hardware is further operable to:
disassociate services for a telephone number that failed provisioning.

14. The computer system as in claim 10 , wherein the computer processor hardware is further operable to:
notify a user of at least one of each failed instance and each completed provisioning.

15. The computer system as in claim 10 , wherein the communications services comprise at least one of: PRI service, SIP trunk service, high speed data, digital phone, video conferencing, voice mail, remote call forwarding, hunt group, business group and auto attendant.

16. The computer system as in claim 10 , wherein the computer processor hardware is further operable to:
transform the request into a message and send the request to a queue.

17. A method comprising:
receiving a request to bulk provision a plurality of telephone numbers and corresponding customer devices with respective communications services;
for each communications service, selecting a respective provisioning resource operable to provision a respective communications service;
provisioning communications services to each telephone number in the request via the selected respective provisioning resource;
identifying a failed instance of provisioning a communications service for a given telephone number associated with the request; and
providing notification of the failed instance of provisioning for the given telephone number; and
wherein the communications services for the telephone numbers and corresponding customer devices are provisioned from a Primary Rate Interface (PRI) and Signaling Initiation Protocol (SIP) Trunk Service.

18. A method comprising:
receiving a request to bulk provision a plurality of telephone numbers and corresponding customer devices with respective communications services;
for each communications service, selecting a respective provisioning resource operable to provision a respective communications service;
provisioning communications services to each telephone number in the request via the selected respective provisioning resource;
identifying a failed instance of provisioning a communications service for a given telephone number associated with the request; and
providing notification of the failed instance of provisioning for the given telephone number; and
wherein each telephone number is initially inactive, the method further comprising: testing each telephone number prior to being installed on respective cus

Assignees

• Time Warner Cable Entpr Llc

Inventors

• Nagaraj Prasanna
• Kumar Naresh
• Guduru Srinivas

Classifications

• H04M3/22 Primary

  Arrangements for supervision, monitoring or testing · CPC title

• H04M3/229

  Wire identification arrangements; Number assignment determination · CPC title

• H04M3/42144

  by service provider · CPC title

• H04M2215/7027

  Activate new subscriber or card · CPC title

• H04M15/715 Primary

  Activating new subscriber or card · CPC title