Communication and messaging system

Patent metadata

Field	Value
Publication number	US-10587559-B2
Application number	US-201615040659-A
Country	US
Kind code	B2
Filing date	Feb 10, 2016
Priority date	Feb 16, 2015
Publication date	Mar 10, 2020
Grant date	Mar 10, 2020

Abstract

A client device displays a user interface, which includes a menu item associated with forced reminders. In response to a user selecting the menu item, the client device displays a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages.

First claim

What is claimed is:

1. A computer-executable method, comprising:
displaying, by a first client device, a user interface, wherein the user interface includes a menu item associated with one or more messages sent by the first client device to other client devices, and wherein the one or more messages are sent via a first communication channel;
in response to a user selecting the menu item associated with the one or more messages sent by the first client device, displaying a forced-reminder-message-generation user interface, wherein the forced-reminder-message-generation user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing the user to specify a second communication channel for delivering a user-generated forced-reminder message associated with a message sent by the first client device to a second client device and a timing-input control allowing the user to specify a time to deliver the user-generated forced-reminder message, and wherein the second communication channel is different from the first communication channel; and
in response to determining that the message sent to the second client device is not read by a second user of the second client device, delivering, by the first client device, the user-generated forced-reminder message to the second user via the second communication channel at the time specified by the user, wherein the second communication channel comprises at least one of: a notification channel, a telephone channel, and a short-message-service (SMS) channel.

2. The method of claim 1 , further comprising:
displaying a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages; and
in response to the user configuring a filtering option in the forced-reminder user interface, displaying at least one of:
all forced-reminder messages associated with the user;
one or more forced-reminder messages received by the user;
one or more forced-reminder messages sent by the user; and
one or more forced-reminder messages deleted by the user.

3. The method of claim 2 , wherein displaying a respective forced-reminder message further comprises:
obtaining confirmation-status information associated the respective forced-reminder message; and
displaying the confirmation status information to indicate whether all, a portion of, or none of recipients of the respective forced-reminder message have confirmed the respective forced-reminder message.

4. The method of claim 3 , further comprising:
in response to the user configuring a filtering option in the forced-reminder user interface, displaying at least one of:
one or more forced-reminder messages that are confirmed by all recipients;
one or more forced-reminder messages that are confirmed by a portion of recipients; and
one or more forced-reminder messages that have not been confirmed by any recipient.

5. The method of claim 1 , wherein the input control area further includes:
a recipient input control allowing the user to specify one or more recipients of the user-generated forced-reminder message.

6. The method of claim 1 , further comprising:
in response to the user specifying the second communication channel as the telephone channel, making a voice call to the one or more specified recipients at the specified delivery time; and
in response to a recipient answering the voice call, playing the generated forced-reminder message to the recipient.

7. The method of claim 1 , wherein the user-generated forced-reminder message includes a system-generated audio message that is specific to a predetermined special event, and wherein the system-generated audio message is overlaid over an audio message recorded by the user.

8. The method of claim 7 , wherein the system-generated audio message includes one or more of:
a holiday greeting;
a birthday greeting; and
an anniversary greeting.

9. The method of claim 1 , wherein the user-generated forced-reminder message includes one or more of:
text;
emoji;
graphics;
audio; and
video.

10. A computer system, comprising:
a processor;
a memory storing instructions that when executed by the processor cause the computer system to perform a method, the method comprising:
displaying, by a first client device, a user interface, wherein the user interface includes a menu item associated with one or more messages sent by the first client device to other client devices, and wherein the one or more messages are sent via a first communication channel;
in response to a user selecting the menu item associated with the one or more sent messages sent by the first client device, displaying a forced-reminder-message-generation user interface, wherein the forced-reminder-message-generation user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing the user to specify a second communication channel for delivering a user-generated forced-reminder message associated with a message sent by the first client device to a second client device and a timing-input control allowing the user specify to a time to deliver the user-generated forced-reminder message, and wherein the second communication channel is different from the first communication channel; and
in response to determining that the message sent to the second client device is not read by a second user of the second client device, delivering, by the first client device, the user-generated forced-reminder message to the second user via the second communication channel at the time specified by the user, wherein the second communication channel comprises at least one of: a notification channel, a telephone channel, and a short-message-service (SMS) channel.

11. The computer system of claim 10 , wherein the method further comprises:
displaying a forced-reminder user interface, which includes a content display area configured to display one or more forced-reminder messages;
wherein displaying a respective forced-reminder message comprises:
obtaining confirmation-status information associated the respective forced-reminder message; and
displaying the confirmation status information to indicate whether all, a portion of, or none of recipients of the respective forced-reminder message have confirmed the forced-reminder message.

12. The computer system of claim 10 , wherein the input control area further includes:
a recipient input control allowing the user to specify one or more recipients of the user-generated forced-reminder message.

13. The computer system of claim 10 , wherein the method further comprising:
in response to the user specifying the second communication channel as the telephone channel, making a voice call to the one or more specified recipients at the specified delivery time; and
in response to a recipient answering the voice call, playing the user-generated forced-reminder message to the recipient.

14. A method, comprising:
at a first point in time, transmitting, from a first client device to a second client device, a first message, wherein the first message is transmitted via a first communication channel;
displaying, by a user interface of the first client device, status information associated with the first message, wherein the status information indicates whether the first message has been read by a user of the second client device wherein the user interface includes an input-control area, wherein the input-control area includes a communication-channel input control allowing a user of the first client device to specify a second com

Assignees

• Alibaba Group Holding Ltd
• Dingtalk Holding Cayman Ltd

Inventors

• Chen Hang
• Wu Zhenhao
• Zhang Lili
• Guo Chenlu
• Bao Feng
• Yu Liying
• Zhang Yuan
• Dong Qi
• Yu Kaikai
• Ren Qing
• Zhang Junshao
• Zhang Yi
• Shi Jiarui
• Du Jie

Classifications

• G06F3/165

  Management of the audio stream, e.g. setting of volume, audio stream path · CPC title

• G06F3/04847 Primary

  Interaction techniques to control parameter settings, e.g. interaction with sliders or dials · CPC title

• H04L51/22 Primary

  Electricity · mapped topic

• H04L51/42 Primary

  Mailbox-related aspects, e.g. synchronisation of mailboxes · CPC title

• H04L51/224 Primary

  providing notification on incoming messages, e.g. pushed notifications of received messages · CPC title