Mobile assessment tool

Patent metadata

Field	Value
Publication number	US-10586193-B2
Application number	US-201414581323-A
Country	US
Kind code	B2
Filing date	Dec 23, 2014
Priority date	Dec 23, 2014
Publication date	Mar 10, 2020
Grant date	Mar 10, 2020

Abstract

A system for mobile assessments is provided. The system includes a processing device and a memory device. The memory device stores instructions that when executed by the processing device may result in receiving an assessment request associated with physical assets at a remote location relative to an initiator system of the assessment request. An assessment type may be determined based on the assessment request. One or more interactive assessment forms can be retrieved from a database based on the assessment type. The interactive assessment forms may be populated with assessment data based on one or more observed conditions of the physical assets at the remote location. Image data associated with the observed conditions can be captured. The image data can be linked with the assessment data to establish relationship metadata. The image data, the assessment data, and the relationship metadata may be transmitted for storage in the database.

First claim

What is claimed is:

1. A system comprising a mobile computing device configured to execute a mobile assessment tool and interface with a network, the mobile computing device comprising:
a network interface configured to establish a plurality of communication channels over the network;
a processing device; and
a memory device in communication with the processing device, the memory device storing instructions of the mobile assessment tool that when executed by the processing device result in:
receiving an assessment request from an initiator system over the network via a first communication channel, the assessment request associated with a plurality of physical assets at a remote location relative to the initiator system of the assessment request;
determining an assessment type based on the assessment request;
retrieving one or more interactive assessment forms from a database based on the assessment type, wherein the database is network-accessible over the network via a second communication channel, and the database comprises a cloud-based database accessible by a plurality of mobile computing devices and the initiator system through a cloud server across the network;
populating the one or more interactive assessment forms with a plurality of assessment data based on one or more observed conditions of the physical assets at the remote location;
capturing image data associated with the one or more observed conditions of the physical assets;
capturing digitized audio data associated with the one or more observed conditions of the physical assets;
adding geotag data to the image data;
linking the image data with the assessment data to establish relationship metadata between the image data and the assessment data;
linking the digitized audio data with the assessment data to establish supplemental relationship metadata between the digitized audio data and the assessment data;
converting the digitized audio data into text data using a voice recognition module;
tagging the image data and the assessment data with searchable tags;
transmitting the image data with the geotag data, the assessment data, and the relationship metadata for storage in the database over the network via the second communication channel;
storing the searchable tags in the database;
storing the digitized audio data and the supplemental relationship metadata in the database, wherein the digitized audio data is stored in the database as the text data;
determining whether a previously captured instance of the assessment data and the image data are already loaded in the mobile computing device;
retrieving the previously captured instance of the assessment data and the image data from the database over the network via the second communication channel based on determining that the previously captured instance of the assessment data and the image data are unavailable in the mobile computing device;
determining whether a change in the one or more observed conditions of the physical assets has occurred based on a comparison of the assessment data and the image data with the previously captured instance of the assessment data and the image data and comparing updated geotag data with the geotag data from the previously captured instance of the image data from the database indicative of movement or repositioning of the physical assets; and
sending a notification to the initiator system over the network via the first communication channel based on detecting the change to highlight the change in a management application executing on the initiator system and indicate whether the change comprises movement or repositioning of the physical assets.

2. The system of claim 1 , wherein the image data is captured locally by the system using an integrated camera, and wherein the image data comprises one or more of: digital photos and digital video.

3. The system of claim 1 , further comprising instructions that when executed by the processing device result in:
providing a remote screen sharing interface that is operable in response to a screen sharing request from the initiator system; and
transmitting a real-time copy of a user interface of the system to the initiator system based on receiving the screen sharing request.

4. The system of claim 3 , further comprising instructions that when executed by the processing device result in:
receiving a second screen sharing request from a second system; and
performing simultaneous real-time screen sharing to both the initiator system and the second system based on the screen sharing request from the initiator system and the second screen sharing request from the second system.

5. The system of claim 1 , further comprising instructions that when executed by the processing device result in:
establishing a two-way audio interface between the system and the initiator system that is active while populating the one or more interactive assessment forms and capturing the image data associated with the one or more observed conditions of the physical assets.

6. The system of claim 1 , further comprising instructions that when executed by the processing device result in:
receiving real-time data collection feedback from the initiator system while populating the one or more interactive assessment forms and capturing the image data; and
performing one or more of: modifying a data collection sequence based on the real-time data collection feedback and updating the image data based on the real-time data collection feedback.

7. The system of claim 1 , wherein the assessment data indicates a risk assessment at the remote location, and the database is accessible to the initiator system to assess present risks and changes in risk.

8. The system of claim 1 , further comprising instructions that when executed by the processing device result in:
determining a current user of the system; and
tracking a history of previous submissions to the database by the current user.

9. The system of claim 1 , further comprising instructions that when executed by the processing device result in:
retrieving the image data, the assessment data, and the relationship metadata from the database;
updating one or more of: the image data, the assessment data, and the relationship metadata; and
storing updates in the database.

10. The system of claim 1 , wherein determining whether the change in the one or more observed conditions of the physical assets has occurred comprises performing an image comparison to detect one or more changes in a safety feature or a security feature of the physical assets.

11. A computer program product comprising a non-transitory storage medium embodied with computer program instructions that when executed by a computer cause the computer to implement:
receiving, by a mobile computing device configured to execute a mobile assessment tool and interface with a network, an assessment request from an initiator system over the network via a first communication channel, the assessment request associated with a plurality of physical assets at a remote location relative to the initiator system of the assessment request;
determining an assessment type based on the assessment request;
retrieving one or more interactive assessment forms from a database based on the assessment type, wherein the database is network-accessible over the network via a second communication channel, and the database comprises a cloud-based database accessible by a plurality of mobile computing devices and the initiator system through a cloud server across the network;
populating the one or more interactive assessment forms with a plurality of assessment data based on one or more observed conditions of the physical asse

Assignees

• Travelers Indemnity Co

Inventors

• Yanicke Steven
• Grandpre John
• Roach Steven D
• Deleo William

Classifications

• G06Q30/00

  Commerce · CPC title

• G06Q10/0635 Primary

  Risk analysis of enterprise or organisation activities · CPC title

• G06Q10/0639

  Performance analysis of employees; Performance analysis of enterprise or organisation operations · CPC title

• G07C5/02

  Registering or indicating driving, working, idle, or waiting time only (apparatus forming part of taximeters G07B13/00) · CPC title

• G06Q10/047

  Optimisation of routes or paths, e.g. travelling salesman problem · CPC title