Monitoring conversations to identify topics of interest
US-2016314112-A1 · Oct 27, 2016 · US
US10560498B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-10560498-B2 |
| Application number | US-201214236285-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jul 31, 2012 |
| Priority date | Aug 1, 2011 |
| Publication date | Feb 11, 2020 |
| Grant date | Feb 11, 2020 |
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Official abstract text for this publication.
The present disclosure is directed towards automatically determining a context of an communication which is to be sent to a first user ( 615 ). Once the communication context is determined, other users are automatically suggested to receive the communication in that a characteristic of the user profiles of the suggested users match the context of the communication ( 630 ). The communication can then be forwarded to the suggested users in accordance with user input ( 635 ).
Opening claim text (preview).
The invention claimed is: 1. A method for determining where to send a message among a plurality of users related to an originating user, wherein the message is intended to be sent from the originating user to a first user of the plurality of users, the method comprising: determining a keyword used in the message; determining whether the keyword is associated with a context, wherein the context defines a relationship among a plurality of keywords; determining a first set of users of the plurality of users associated with the context, said first set of users including at least one second user different from the first user, and a second set of users of the plurality of users not associated with the context, wherein determining the first set of users includes accessing a database storing information in which different contexts are associated with each of the plurality of users; displaying indications of the context of the message and of the first set of users as graphical elements on a user interface of the originating user, each user of the set of users being represented as a first graphical element associated with at least one second graphical element representing at least an interest of said user; and transmitting the message to the first set of users including the at least one second user via a communication network, and prohibiting sending the message to the second set of users. 2. The method of claim 1 , wherein determining the context is associated with the first set of users and not associated with the second set of users includes obtaining profiles of the plurality of users and determining whether the context is included in the profiles of the first set of users. 3. The method of claim 1 , wherein transmitting the message includes receiving a user command and transmitting the message in response to the user command. 4. The method of claim 1 , wherein the graphical elements include images representing the users of the first set of users. 5. The method of claim 4 , wherein each of the graphical elements is associated with at least one characteristic of the user profile of each of the users of the first set of users. 6. A method for determining where to send a message among a plurality of users related to an originating user, the method comprising: sending the message from the originating user to a first user; determining a keyword used in the message; determining whether the keyword is associated with a context, wherein the context defines a relationship among a plurality of keywords; determining a first set of users of the plurality of users associated with the context, said first set of users comprising at least one second user different from the first user, and a second set of users of the plurality of users not associated with the context, wherein determining the first set of users includes accessing a database storing information in which different contexts are associated with each different user of the plurality of users; displaying indications of the context of the message and of the first set of users as graphical elements on a user interface of the originating user, each user of the set of users being represented as a first graphical element associated with at least one second graphical element representing at least an interest of said user; and transmitting the message to the first set of users including the at least one second user via a communication network, and prohibiting sending the message to the second set of users, wherein the context is indicated in the message. 7. The method of claim 6 , wherein determining the context is associated with the first set of users and not associated with the second set of users includes obtaining profiles of the plurality of users and determining whether the context is included in the profiles of the first set of users. 8. The method of claim 6 , wherein transmitting the message includes receiving a user command and transmitting the message in response to the user command. 9. The method of claim 6 , wherein the graphical elements include images representing the users of the first set of users. 10. The method of claim 9 , wherein each of the graphical elements is associated with a at least one characteristic of the user profile of each of the users of the first set of users. 11. An apparatus for determining where to send a message among a plurality of users related to an originating user, wherein the message is intended to be sent from the originating user to a first user of the plurality of users, said apparatus comprising at least one controller configured to: determine a keyword used in the message; determine whether the keyword is associated with a context, wherein the context defines a relationship among a plurality of keywords; determine a first set of users of the plurality of users associated with the context, said first set of users including at least one second user different from the first user, and a second set of users of the plurality of users not associated with the context, wherein determining the first set of users includes accessing a database storing information in which different contexts are associated with each of the plurality of users; display indications of the context of the message and of the first set of users as graphical elements on a user interface of the originating user, each user of the set of users being represented as a first graphical element associated with at least one second graphical element representing at least an interest of said user; and transmit the message to the first set of users including the at least one second user via a communication network, and prohibiting sending the message to the second set of users, wherein the context is indicated in the message. 12. An apparatus for determining where to send a message among a plurality of users related to an originating user, said apparatus comprising at least one controller configured to: send the message from the originating user to a first user of the plurality of users; determine a keyword used in the message; determine whether the keyword is associated with a context, wherein the context defines a relationship among a plurality of keywords; determine a first set of users of the plurality of users associated with the context, said first set of users including at least one second user different from the first user, and a second set of users of the plurality of users not associated with the context, wherein determining the first set of users includes accessing a database storing information in which different contexts are associated with each of the plurality of users; display indications of the context of the message and of the first set of users as graphical elements on a user interface of the originating user, each user of the set of users being represented as a first graphical element associated with at least one second graphical element representing at least an interest of said user; and transmit the message to the at least one second user via a communication network, and prohibiting sending the message to the second set of users, wherein the context is indicated in the message.
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