Mobile fraud prevention system and method

Patent metadata

Field	Value
Publication number	US-10510080-B2
Application number	US-201715691795-A
Country	US
Kind code	B2
Filing date	Aug 31, 2017
Priority date	Dec 7, 2007
Publication date	Dec 17, 2019
Grant date	Dec 17, 2019

Abstract

A fraud prevention system is disclosed for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories. The fraud prevention system may include a computer memory including at least one database storing system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories. The fraud prevention system may also include at least one computer processor programmed for detecting occurrence of the account-related events, accessing the system settings and user settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event, activating a fraud prevention user interface for the user when fraud prevention action is required, and receiving user instructions through the fraud prevention interface and processing the user instructions.

First claim

The invention claimed is:

1. A fraud prevention system for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention system comprising:
a computer memory including at least one database storing
system settings specifying account-related events that require fraud prevention action; and
user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories, and wherein each of the account-related events is assigned one of a low-level security identification, medium-level security identification, and a high-level security identification; and

at least one computer processor programmed for providing a plurality of user interfaces for allowing the user to create the user-defined settings, wherein the user-defined settings include:
card controls for allowing activation and deactivation of multiple cards associated with an account;
pre-purchase security settings for enabling the user to notify an account holding institution of events including travel, a large upcoming purchase, and
post purchase security settings for enabling the user to dispute a charge, freeze an account, and report a stolen bankcard,
wherein the computer processor is further programmed for:
detecting occurrence of the account-related events;
authenticating a system user attempting to perform an account-related action;
determining that an account related event corresponding to the low-level security identification does not require a user authentication while an account related event corresponding to either the medium-level security identification or the high-level security identification requires a user authentication, wherein an account related event corresponding to the low-level security includes storing of line item data of a purchase receipt into the computer memory;
accessing the system settings and the user-defined settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;
activating a fraud prevention user interface for the user when fraud prevention action is required; and
receiving user instructions through the fraud prevention user interface and processing the user instructions,
wherein the authentication includes detection and verification of a signature gesture,
wherein the account related event corresponding to either the medium-level security identification or the high-level security identification requires the detection and verification of the signature gesture, and
wherein the storing of line item data of the purchase receipt does not require the detection and verification of the signature.

2. The system of claim 1 , wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

3. The system of claim 1 , wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

4. The system of claim 1 , wherein the at least one computer processor is further programmed to generate an enriched alert upon detection of specific account-related events, wherein the enriched alert allows the user to view additional details.

5. The system of claim 4 , wherein the enriched alert includes notification of a payment due and the additional details provide that the payment is a recurring payment.

6. The system of claim 4 , wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

7. The system of claim 4 , further comprising formatting the enriched alert for transmission to a particular user mobile device.

8. The system of claim 1 , wherein the fraud prevention user interface is one of a pre-purchase user interface providing a real time notification to the user of the account-related event with additional details and a post-purchase user interface providing options for disputing a purchase, viewing transaction details, and reporting stolen bank card.

9. The system of claim 8 , wherein the pre-purchase notification includes information that a bank card has been activated.

10. A fraud prevention method for preventing fraudulent activity on user accounts, the method utilizing a fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention method comprising:
storing, in a computer memory including at least one database, system settings specifying account-related events that require fraud prevention action; and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories, and wherein each of the account-related events is assigned one of a low-level security identification, medium-level security identification, and a high-level security identification; and
utilizing at least one computer processor programmed for providing a plurality of user interfaces for allowing the user to create the user-defined settings, wherein the user-defined settings include:
card controls for allowing activation and deactivation of multiple cards associated with an account;
pre-purchase security settings for enabling the user to notify an account holding institution of events including travel, a large upcoming purchase, and
post purchase security settings for enabling the user to dispute a charge, freeze an account, and report a stolen bankcard,
wherein the computer processor is further programmed for:
detecting occurrence of the account-related events;
authenticating a system user attempting to perform an account-related action;
determining that an account related event corresponding to the low-level security identification does not require a user authentication while an account related event corresponding to either the medium-level security identification or the high-level security identification requires a user authentication, wherein an account related event corresponding to the low-level security includes storing of line item data of a purchase receipt into the computer memory;
accessing the system settings and the user-defined settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;
activating a fraud prevention user interface for the user when fraud prevention action is required; and
receiving user instructions through the fraud prevention user interface and processing the user instructions,
wherein the authentication includes detection and verification of a signature gesture,
wherein the account related event corresponding to either the medium-level security identification or the high-level security identification requires the detection and verification of the signature gesture, and
wherein the storing of line item data of the purchase receipt does not require the detection and verification of the signature.

11. The method of claim 10 , wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

12. The method of claim 10 , further comprising implementing point of sale equipment to detect the signature gesture.

Assignees

• Jpmorgan Chase Bank Na

Inventors

• Ranganath Satyan
• Szwalbenest Stan
• Rose Maura
• Keld Marcia
• Field Manning
• Mcinerney Ryan

Classifications

• G06Q20/4016 Primary

  involving fraud or risk level assessment in transaction processing · CPC title

• G06Q20/20

  Point-of-sale [POS] network systems · CPC title

• G06Q20/405

  Establishing or using transaction specific rules · CPC title