Method, apparatus, and system for processing services

Patent metadata

Field	Value
Publication number	US-10489844-B2
Application number	US-201514932041-A
Country	US
Kind code	B2
Filing date	Nov 4, 2015
Priority date	May 22, 2013
Publication date	Nov 26, 2019
Grant date	Nov 26, 2019

Abstract

Disclosed are a method, apparatus and system for processing services. The method includes: receiving a service processing request from a front-end equipment; determining a recommended service processing channel according to the information about the service to be processed, and acquiring content of the recommended service processing channel; sending the content of the recommended service processing channel to the front-end equipment such that the front-end equipment displays the content of the recommended service processing channel; and receiving a service acknowledgment from the front-end equipment, and processing the service to be processed according to the service acknowledgment. With these technical solutions, the number of service processing channels displayed by the front-end equipment is reduced, and thus the time required to process services is reduced and the probability of processing services successfully is increased.

First claim

What is claimed is:

1. A method comprising:
receiving by a server, a service processing request from a front-end equipment which connects to the server via a network, the service processing request including information about a payment service to be processed, a content of a purchase, and an amount of the purchase;
determining, by the server, an order of a plurality of existing payment service processing channels according to a use habit of a user making the service processing request or a user's remaining balance on each of the plurality of existing payment service processing channels;
automatically selecting, by the server, a payment channel from among the plurality of existing payment channels based on the order that is determined and the information included in the service processing request, as a recommended payment service processing channel, and acquiring content of the recommended payment service processing channel;
sending, by the server, only the content of the recommended payment service processing channel to the front-end equipment such that the front-end equipment only displays the content of the recommended payment service processing channel;
receiving, by the server, a service acknowledgment from the front-end equipment; and
processing the service to be processed according to the service acknowledgment.

2. The method according to claim 1 , wherein the acquiring content of the recommended service payment processing channel comprises:
judging whether the recommended payment service processing channel is a payment service processing channel provided by a third party; and
establishing a connection with the third party via a cross-domain message interface and acquiring the content of the recommended payment service processing channel from the third party when the recommended service processing channel is the payment service processing channel provided by the third party.

3. The method according to claim 1 , further comprising:
judging whether the service acknowledgment is correct; and
processing the service to be processed according to the service acknowledgment if the service acknowledgment is correct.

4. The method according to claim 3 , further comprising:
sending error information corresponding to the service acknowledgment to the front-end equipment for processing services if the service acknowledgment is incorrect, such that the front-end equipment for processing services displays the error information.

5. A server comprising:
at least one memory configured to store computer program code; and
at least one processor configured to access the at least one memory and operate according to the computer program code, the computer program code including:
reception code configured to cause at least one of the at least one processor to receive a service processing request from a front-end equipment which connects to the server via a network, the service processing request including information about a payment service to be processed, a content of a purchase, and an amount of the purchase;
determining code configured to cause at least one of the at least one processor to determine an order of a plurality of existing payment service processing channels according to a use habit of a user making the service processing request or a user's remaining balance on each of the plurality of existing payment service processing channels,
selecting code configured to cause at least one of the at least one processor to automatically select a payment channel from among the plurality of existing payment channels based on the order that is determined and the information included in the service processing request, as a recommended payment service processing channel;
acquiring code configured to cause at least one of the at least one processor to acquire content of the recommended payment service processing channel;
sending code configured to cause at least one of the at least one processor to send only the content of the recommended payment service processing channel to the front-end equipment such that the front-end equipment only displays the content of the recommended payment service processing channel;
receiving code configured to cause at least one of the at least one processor to receive a service acknowledgment from the front-end equipment; and
processing code configured to cause at least one of the at least one processor to process the service to be processed according to the service acknowledgment received by the second receiving module.

6. The server according to claim 5 , wherein the computer program code further comprises:
judging code configured to cause at least one of the at least one processor to judge whether the recommended payment service processing channel is a payment service processing channel provided by a third party; and establish connection with the third party via a cross-domain message interface and acquire the content of the recommended payment service processing channel from the third party when the recommended service processing channel is a payment service processing channel provided by a third party.

7. The server according to claim 5 , wherein the computer program code further comprises:
judging code configured to cause at least one of the at least one processor to judge whether the service acknowledgment is correct;
service processing code configured to cause at least one of the at least one processor to process the service to be processed according to the service acknowledgment when the service acknowledgment is correct.

8. The server according to claim 5 , wherein the computer program code further comprises:
error sending code configured to cause at least one of the at least one processor to send error information corresponding to the service acknowledgment to the front-end equipment for processing services when the service acknowledgment is incorrect, such that the front-end equipment for processing services displays the error information.

9. A system comprising:
a front-end equipment; and
a server which connects to the front-end equipment via a network for processing services,
wherein the front-end equipment comprises:
at least one front-end memory configured to store front-end computer program code; and at least one front-end processor configured to access the at least one front-end memory and operate according to the front-end computer program code, the front-end computer program code including:
front-end acquiring code configured to cause at least one of the at least one processor to acquire information about a service to be processed, and send, to the server, a service processing request including information about a payment service to be processed, a content of a purchase, and an amount of the purchase;
front-end receiving code configured to cause at least one of the at least one processor to receive content of a recommended payment service processing channel from the server, and only display the content of the recommended payment service processing channel; and
front-end acknowledgement code configured to cause at least one of the at least one processor to acquire a service acknowledgment, and send the service acknowledgment to the server to process the service to be processed according to the service acknowledgment, and

wherein the server comprises:
reception code configured to cause at least one of the at least one processor to receive the service processing request from the front-end equipment;
determining code configured to cause at least one of the at least one processor to determine an order of a plurality of existing payment service processing channels according to a use habit of a user making the service processing request or a user's remaining balance on eac

Assignees

• Tencent Tech Shenzhen Co Ltd

Inventors

• Fan Ke
• Zheng Xunmao
• Li Yang
• Chen Bingjie
• Ma Qi
• Han Jun

Classifications

• G06Q20/12

  specially adapted for electronic shopping systems · CPC title

• G06Q30/0631 Primary

  Recommending goods or services · CPC title

• G06Q20/08

  Payment architectures · CPC title

• G06Q20/16 Primary

  Payments settled via telecommunication systems · CPC title