Method, system and computer program product for automating expertise management using social and enterprise data
US-2015317376-A1 · Nov 5, 2015 · US
US10445369B2 · US · B2
| Field | Value |
|---|---|
| Publication number | US-10445369-B2 |
| Application number | US-201514729549-A |
| Country | US |
| Kind code | B2 |
| Filing date | Jun 3, 2015 |
| Priority date | Jun 9, 2014 |
| Publication date | Oct 15, 2019 |
| Grant date | Oct 15, 2019 |
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A method for providing composite cognitive insights which includes receiving streams of data from a plurality of data sources; processing the streams of data from the plurality of data sources, the processing the streams of data from the plurality of data sources performing data enriching and generating a sub-graph for incorporation into a cognitive graph; processing the cognitive graph, the processing the cognitive graph providing a plurality of individual cognitive insights; and, generating a composite cognitive insight, the composite cognitive insight being composed of the plurality of individual cognitive insights.
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What is claimed is: 1. A computer-implementable method for providing composite cognitive insights comprising: receiving streams of data from a plurality of data sources; processing the streams of data from the plurality of data sources via a cognitive inference and learning system, the processing the streams of data from the plurality of data sources performing data enriching and generating a sub-graph for incorporation into a cognitive graph, the cognitive graph comprising a machine-readable formalism for knowledge representation that provides a common framework allowing data and knowledge to be shared, the cognitive graph being stored within a repository of cognitive graphs, the repository of cognitive graphs comprising a plurality of application cognitive graphs, the cognitive inference and learning system executing on a hardware processor of an information processing system, the cognitive inference and learning system and the information processing system providing a cognitive computing function, the cognitive inference and learning system comprising a cognitive platform, the cognitive platform comprising a cognitive engine, the cognitive engine comprising an insight engine, the insight engine encapsulating a predetermined algorithm, the predetermined algorithm being applied to the cognitive graph to generate a result, the predetermined algorithm contributing to answering a specific question and providing additional cognitive insights, and a graph query engine, the graph query engine being implemented to receive and process queries such that the queries are bridged into the cognitive graph, the insight engine operating collaboratively with the graph query engine to generate a cognitive insight, the insight engine comprising an insight agent; processing an application cognitive graph of the plurality of application cognitive graphs via the insight agent of the insight engine and the graph query engine, the processing the application cognitive graph providing a plurality of individual cognitive insights for a user, the application cognitive graph being associated with a predetermined cognitive application, the insight agent using the application cognitive graph as a data source to provide the plurality of individual insights; generating a composite cognitive insight, the composite cognitive insight being composed of the plurality of individual cognitive insights, the generating orchestrating the insight agent to generate the composite cognitive insight from the plurality of individual cognitive insights; and, providing the composite cognitive insight to a user via a cognitive application. 2. The method of claim 1 , wherein: the plurality of individual cognitive insights used when composing the composite cognitive insight are related to a particular composite cognitive insight session, the cognitive insight session comprising a plurality of queries over a period of time, the plurality of queries being stored within a cognitive session graph associated with the session. 3. The method of claim 1 , wherein: the composite cognitive insight comprises a contextually-relevant composite insight. 4. The method of claim 3 , further comprising: presenting the contextually-relevant composite insight to a user; determining whether the user provides feedback regarding the contextually-relevant composite insight; and, generating a contextually-relevant question responsive to user provided feedback. 5. The method of claim 4 , further comprising: determining whether the user provides response to the contextually-relevant question; and, providing additional cognitive insights responsive to the response to the contextually-relevant question. 6. The method of claim 1 , wherein: a plurality of insight agents orchestrate the processing of the cognitive graph to provide the plurality of individual cognitive insights used when composing the composite cognitive insight.
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