Communication management method and communication management system

Patent metadata

Field	Value
Publication number	US-10437982-B2
Application number	US-201615539782-A
Country	US
Kind code	B2
Filing date	Jan 5, 2016
Priority date	Mar 25, 2015
Publication date	Oct 8, 2019
Grant date	Oct 8, 2019

Abstract

A communication management method for managing communication made by a plurality of users with a computer including a processor, the computer being accessible to a storage device holding user management information including information on users participating in a community, group management information including information on groups to which the users belong, and community management information including information on the community, and the communication management method comprising steps of: registering, by the processor, in a case of receiving a request to let a group join a community from a client terminal, an administrative user of the group designated by the request to the user management information; registering, by the processor, the group designated by the request to the group management information; and registering, by the processor, the group designated by the request to the community management information, to allow users belonging to the group to participate in the community.

First claim

What is claimed is:

1. A communication management method for managing communication made by a plurality of users with a computer,
the computer including a processor configured to execute a program and a memory configured to store the program,
the computer being accessible to a storage device holding user management information including information on users participating in a community, group management information including information on groups to which the users belong, and community management information including information on the community, and
the communication management method comprising steps of:
registering, by the processor, in a case of receiving a request to let a group join a community from a client terminal, an administrative user of the group designated by the request to the user management information;
registering, by the processor, the group designated by the request to the group management information; and
registering, by the processor, the group designated by the request to the community management information,
to allow users belonging to the group to participate in the community.

2. The communication management method according to claim 1 , further comprising a step of registering, by the processor, in a case of receiving a request to include a user in a group from the client terminal, information on the group to include the user and information on the user inclusive of entered profile information to the user management information.

3. The communication management method according to claim 1 ,
wherein the computer is accessible to comment management information including information on comments posted to the community, and
wherein the communication management method further comprises steps of:
determining, by the processor, in a case of receiving a request to post a comment to the community from the client terminal, whether a user who has posted the comment belongs to a group participating in the community with reference to the community management information and the group management information; and
registering, by the processor, the comment to the comment management information together with information on a group to share the comment in a case where to which the user belongs a group participating in the community.

4. The communication management method according to claim 3 , further comprising steps of:
acquiring, by the processor, in a case of receiving a request to see the comment from the client terminal, a group including a user who has made the request to see the comment from the group management information; and
outputting, by the processor, in a case where the acquired group is included in groups to share the comment, information on the comment to the client terminal.

5. The communication management method according to claim 1 , further comprising a step of determining, by the processor, in a case of receiving a request to let a group join the community from the client terminal, whether a user who has made the request to let the group join the community is an administrative user with reference to the group management information,
wherein the processor performs the registration of the administrative user to the user management information, the registration of the group to the group management information, and the registration of the group to the community management information after determining that the user is an administrative user.

6. A communication management system configured to manage communication made by a plurality of users,
the communication management system being configured with a computer including a processor configured to execute a program and a memory configured to store the program,
the communication management system being accessible to user management information including information on users participating in a community, group management information including information on groups to which the users belong, and community management information including information on the community, and
the communication management system comprising:
a user management unit configured to manage the users;
a group management unit configured to manage the groups; and
a community management unit configured to manage the community,
wherein, in a case where the community management unit receives a request to let a group join the community from a client terminal, the user management unit registers an administrative user of the group designated by the request to the user management information, the group management unit registers the group designated by the request to the group management information, and the community management unit registers the group designated by the request to the community management information to allow users belonging to the group to participate in the community.

Assignees

• Hitachi Solutions Ltd

Inventors

• KAMITANI Motoki
• Mano Masahiko
• Nishimura Ryo
• Saito Takashi

Classifications

• H04L51/046

  Interoperability with other network applications or services · CPC title

• G06Q10/10

  Office automation; Time management · CPC title

• H04W4/21

  for social networking applications · CPC title

• G06F13/00

  Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units (interface circuits for specific input/output devices G06F3/00 {; multiprogram control therefor  G06F9/46}; multiprocessor systems  G06F15/16 ) · CPC title

• H04W4/08

  User group management · CPC title