Intelligent message processing

Patent metadata

Field	Value
Publication number	US-10423696-B2
Application number	US-201514970490-A
Country	US
Kind code	B2
Filing date	Dec 15, 2015
Priority date	Dec 9, 2010
Publication date	Sep 24, 2019
Grant date	Sep 24, 2019

Abstract

Techniques facilitate intelligent message processing of messages. With regard to a message, an intelligent message processor component (IMPC) can intelligently identify a desired file folder and archive the message in the folder in response to as little as one user interface (UI) control manipulation (e.g., click), when the intelligent message processor UI (IMPUI) is activated. When the IMPUI is activated, the IMPC automatically parses the message and identifies, or allows the user to identify, a keyword/phrase in the message. The IMPC automatically identifies the desired folder based on the identified keyword/phrase, and the user can click on the identified keyword/phrase to store the message in the identified file folder. The IMPUI also can comprise other UI controls that can, e.g., forward a message to another user, archive the message or related attachment in a remote storage destination, perform a customized message process, etc.

First claim

What is claimed is:

1. A system, comprising:
a processor; and
a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
determining that a word in a message received from a sender device is a keyword, based on parsing information associated with the message and a defined parsing criterion, to facilitate processing the message based on the keyword and a first message processing control;
determining message processing controls that are able to facilitate the processing of the message based on the parsing of the information associated with the message, wherein the information associated with the message comprises a first information portion that is determined to be related to the first message processing control, a second information portion that is determined to be related to a second message processing control, and a third information portion that is determined to be related to a third message processing control;
determining whether the first message processing control, the second message processing control, and the third message processing control are to be included in a group of message processing controls to be presented on a display screen based on the parsing of the information associated with the message and based on historical information relating to user activities with regard to processing of messages presented on the display screen;
determining that the first message processing control and the second message processing control are to be included in the group of message processing controls to be presented on the display screen and the third message processing control is not to be included in the group of message processing controls to be presented on the display screen based on the parsing of the information associated with the message and based on a result of an analysis of the historical information relating to the user activities indicating that the first message processing control and the second message processing control are utilized on a more frequent basis than the third message processing control; and
in response to a single manipulation of a user-interface control to drag a graphical representation of the keyword from the location in the message to move the graphical representation of the keyword over the first message processing control and release the graphical representation of the keyword onto the first message processing control,
activating the first message processing control to facilitate determining a file folder that is associated with a tag word that is related to the keyword, based on the first message processing control, and
in response to the determining the file folder based on a result of the activating of the first message processing control, storing the information associated with the message in the file folder, wherein the activating of the first message processing control, the determining of the file folder, and the storing of the information associated with the message in the file folder are performed in response to the single manipulation of the user-interface control, wherein the storing is performed without presenting the file folder on the display screen, and wherein the file folder is determined to be an only file folder accessible to the system that is associated with the keyword.

2. The system of claim 1 , wherein the determining whether the first message processing control, the second message processing control, and the third message processing control are to be included in the group of message processing controls to be presented on the display screen comprises determining whether the first message processing control, the second message processing control, and the third message processing control are to be included in the group of message processing controls to be presented on a region of the display screen based on the parsing of the information associated with the message, the historical information relating to the user activities with regard to the processing of messages presented on the display screen, and a size of the region of the display screen.

3. The system of claim 2 , wherein the determining that the first message processing control and the second message processing control are to be included in the group of message processing controls to be presented on the display screen and the third message processing control is not to be included in the group of message processing controls to be presented on the display screen comprises:
determining that the first message processing control and the second message processing control are to be included in the group of message processing controls to be presented on the region of the display screen and the third message processing control is not to be included in the group of message processing controls to be presented on the region of the display screen based on the result of the analysis of the historical information relating to the user activities indicating that the first message processing control and the second message processing control are utilized on the more frequent basis than the third message processing control and based on the size of the region of the display screen being determined to not be large enough to accommodate three message processing controls.

4. The system of claim 1 , wherein the operations further comprise:
in response to determining that a cursor is hovering over the third information portion, initiating display of the third message processing control on the display screen in proximity to the third information portion to facilitate processing at least the third information portion of the message using the third message processing control.

5. The system of claim 1 , wherein the first message processing control is an archive control that facilitates storage of the information associated with the message, and wherein the operations further comprise:
parsing the information associated with the message to facilitate determining the word associated with the message to be the keyword; and
determining the word is the keyword based on the word satisfying the defined parsing criterion that indicates the word is potentially associated with the file folder stored in a data store.

6. The system of claim 1 , wherein the single manipulation of the user-interface control is a single mouse click, wherein, as part of the single mouse click, the graphical representation of the keyword is dragged from the location in the message to move the graphical representation of the keyword over the first message processing control and is released onto the first message processing control, and wherein the operations further comprise:
receiving input information indicating the selection of the keyword in the message, wherein the input information is the single mouse click, and wherein the storing the information associated with the message further comprises storing the information associated with the message in the file folder associated with the tag word that matches the keyword in response to the single mouse click.

7. The system of claim 1 , wherein the operations further comprise:
receiving input information indicating a first selection of a file attached to the message and a second selection of the keyword in the message; and
storing the file in the file folder associated with the tag word that matches the keyword based on the first message processing control.

8. The system of claim 1 , wherein the operations further comprise initiating presenting of a media file associated with the message on a television based on the second message processing control.

9. The system of claim 1 , wherein the operations further comprise:
in response to the second message processing

Assignees

• At & T Ip I Lp

Inventors

• Bishop Michael L

Classifications

• G06F40/103 Primary

  Formatting, i.e. changing of presentation of documents (automatic justification G06F40/189; automatic line break hyphenation G06F40/191) · CPC title

• G06F16/176

  Support for shared access to files; File sharing support · CPC title

• G06F3/04812

  Interaction techniques based on cursor appearance or behaviour, e.g. being affected by the presence of displayed objects · CPC title

• G06F16/168

  Details of user interfaces specifically adapted to file systems, e.g. browsing and visualisation, 2d or 3d GUIs (query results presentation G06F16/156) · CPC title

• G06Q10/107 Primary

  Computer-aided management of electronic mailing [e-mailing] · CPC title