Enabling a user to verify a price change for an on-demand service

Patent metadata

Field	Value
Publication number	US-10402841-B2
Application number	US-201615050931-A
Country	US
Kind code	B2
Filing date	Feb 23, 2016
Priority date	Mar 19, 2012
Publication date	Sep 3, 2019
Grant date	Sep 3, 2019

Abstract

A method for enabling a user to verify a price change for an on-demand service is provided. One or more processors can determine a real-time price for providing the on-demand service to the user. The one or more processors can determine when the real-time price is equal to or exceeds a threshold price. In response to a request from the user for the on-demand service when the real-time price is equal to or exceeds the threshold price, an intermediate interface can be provided that the user is to correctly respond to before a service request can be transmitted to a service system.

First claim

What is claimed is:

1. A method for enabling a user to request an on-demand transport service on a computing device, the method being performed by one or more processors and comprising:
determining a default price for the on-demand transport service to transport the user from a current location to a destination location;
determining a real-time price for the on-demand transport service to transport the user from the current location to the destination location;
determining that the real-time price is equal to or exceeds a threshold value, wherein the threshold value is the default price adjusted by a first multiplier;
providing, on the computing device of the user, the real-time price for the on-demand transport service; and
in response to a service request from the user for the on-demand transport service when the real-time price is equal to or exceeds the threshold value, providing, on the computing device of the user, an intermediate interface to receive a user input; and
determining whether to arrange the on-demand transport service for the user based on the user input.

2. The method of claim 1 , wherein the real-time price is a flat fee.

3. The method of claim 1 , wherein determining the real-time price includes increasing the default price by a second multiplier.

4. The method of claim 3 , further comprising:
providing a user interface to enable the user to make the service request, the user interface including a graphic that identifies the second multiplier.

5. The method of claim 1 , wherein determining the real-time price includes determining a price per distance traveled and a price per time spent for transporting the user from the current location to the destination location.

6. The method of claim 1 , wherein the intermediate interface includes a prompt that requests the user to input one or more characters in a text field of the intermediate interface.

7. The method of claim 6 , further comprising:
receiving, in the text field of the intermediate interface, one or more characters that are inputted by the user; and
in response to receiving the one or more characters, making a determination as to whether the one or more characters are a correct response to the prompt.

8. The method of claim 1 , wherein the intermediate interface includes one or more questions pertaining to the real-time price.

9. The method of claim 1 , further comprising:
making a determination as to whether the user correctly responded to the intermediate interface.

10. The method of claim 9 , wherein in response to making the determination that the user correctly responded to the intermediate interface, enabling the user to confirm the service request.

11. The method of claim 10 , wherein enabling the user to confirm the service request includes providing a confirmation interface to the user in response to making the determination that the user correctly responded to the intermediate interface.

12. A computing system comprising:
one or more processors;
a memory to store a set of instructions;
wherein the one or more processors access the set of instructions to cause the computing system to:
determine a default price for an on-demand transport service to transport a user from a current location to a destination location;
determine a real-time price for the on-demand transport service to transport the user from the current location to the destination location;
determine that the real-time price is equal to or exceeds a threshold value, wherein the threshold value is the default price adjusted by a first multiplier;
provide, on a computing device of the user, the real-time price for the on-demand transport service; and
in response to a service request from the user for the on-demand transport service when the real-time price is equal to or exceeds the threshold value, provide, on the computing device of the user, an intermediate interface to receive a user input; and
determine whether to arrange the on-demand transport service for the user based on the user input.

13. The computing system of claim 12 , wherein the real-time price is a flat fee.

14. The computing system of claim 12 , wherein the one or more processors determine the real-time price by increasing the default price by a multiplier.

15. The computing system of claim 12 , wherein the one or more processors determine the real-time price by determining a price per distance traveled and a price per time spent for transporting the user from the current location to the destination location.

16. A non-transitory computer-readable medium that stores instructions, which when executed by one or more processors of a computing system, cause the computing system to perform operations that include:
determining a default price for an on-demand transport service to transport a user from a current location to a destination location;
determining a real-time price for the on-demand transport service to transport the user from the current location to the destination location;
determining that the real-time price is equal to or exceeds a threshold value, wherein the threshold value is the default price adjusted by a first multiplier;
providing, on a computing device of the user, the real-time price for the on-demand transport service; and
in response to a service request from the user for the on-demand transport service when the real-time price is equal to or exceeds the threshold value, providing, on the computing device of the user, an intermediate interface to receive a user input; and
determining whether to arrange the on-demand transport service for the user based on the user input.

17. The non-transitory computer-readable medium of claim 16 , wherein determining the real-time price includes increasing the default price by a second multiplier.

18. The non-transitory computer-readable medium of claim 17 , wherein the executed instructions further cause the computer system to perform operations that include:
providing a user interface to enable the user to make the service request, the user interface including a graphic that identifies the second multiplier.

19. The non-transitory computer-readable medium of claim 16 , wherein the executed instructions further cause the computer system to perform operations that include:
determining the real-time price by determining a price per distance traveled and a price per time spent for transporting the user from the current location to the destination location.

20. The non-transitory computer-readable medium of claim 16 , wherein the intermediate interface includes a prompt that requests the user to input one or more characters in a text field of the intermediate interface.

Assignees

• Uber Technologies Inc

Inventors

• Radhakrishnan Mina
• Amin Shalin
• Chambers Curtis
• Mckillen Ryan
• Kalanick Travis Cordell

Classifications

• G06Q30/0641

  utilising user interfaces specially adapted for shopping · CPC title

• G06Q30/0601

  Electronic shopping [e-shopping] · CPC title

• G06Q30/0637

  requiring approval before final submission, e.g. parental approval · CPC title

• G06Q30/0206 Primary

  Price or cost determination based on market factors · CPC title

• G06Q30/0284

  Time or distance, e.g. usage of parking meters or taximeters · CPC title