Obtaining vendor information using mobile internet devices

Patent metadata

Field	Value
Publication number	US-10275817-B2
Application number	US-201113991581-A
Country	US
Kind code	B2
Filing date	Dec 22, 2011
Priority date	Dec 22, 2011
Publication date	Apr 30, 2019
Grant date	Apr 30, 2019

Abstract

Various systems and methods for obtaining vendor information using mobile internet devices are described herein. An inquiry for a product or service is received from a user. A location for the receipt of the product or service is received. Vendor information of a vendor of the product or service proximate to the location is determined, with the vendor information including a price for the product or service, and a wait time to receive the product or service. The vendor information is then transmitted to the user.

First claim

What is claimed is:

1. At least one non-transitory machine readable medium for determining a queue length and obtaining vendor information using mobile internet devices comprising a plurality of instructions that in response to being executed on a computing device, cause the computing device to:
receive, from a user, an inquiry for a product or service;
receive a location of a vendor of the product or service;
receive sensor information from one or more magnetic detectors and an infrared sensor located at the location of the vendor of the product or service;
determining the queue length based on the sensor information received, wherein determining the queue length includes creating, by the magnetic detectors, a magnetic field proximate the queue, and detecting, by the magnetic detectors, an interruption or disturbance in the magnetic field, and analyzing one or more heat patterns detected by the infrared sensor, the interruption or disturbance and the heat patterns correlating to the queue length;
determine a wait time to receive the product or service based on the queue length and an average service time;
determine a price for the product or service based on the queue length, wherein the price dynamically varies based on the queue length;
determine vendor information of the vendor of the product or service, the vendor information including the price and the wait time to receive the product or service; and
transmit the vendor information to a mobile device of the user.

2. The at least one non-transitory machine readable medium claim 1 , wherein the instructions to receive the inquiry for the product or service comprise instructions to receive a text string query.

3. The at least one non-transitory machine readable medium of claim 1 , wherein the instructions to receive the inquiry for the product or service comprise instructions to receive an indication of a previously-executed search.

4. The at least one non-transitory machine readable medium of claim 1 , wherein the instructions to receive the location of the vendor of the product or service comprise instructions to detect a location of the user.

5. The at least one non-transitory machine readable medium of claim 4 , wherein detecting the location of the user comprises identifying a location of the mobile device of the user.

6. The at least one non-transitory machine readable medium of claim 1 , wherein the instructions to receive the location of the vendor of the product or service comprise instructions to receive the location from the user.

7. The at least one non-transitory machine readable medium of claim 1 , further comprising determining a price for the product or service, wherein the price for the product or service is determined in part by:
identifying the user; and
calculating the price for the product or service based on the identity of the user.

8. The at least one non-transitory machine readable medium of claim 1 , wherein the vendor information comprises review information of the vendor.

9. The at least one non-transitory machine readable medium of claim 8 , wherein the review information is obtained from a member of the user's social network.

10. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to transmit to the user, a travel time from a location of the user to the location of the vendor.

11. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to transmit to the user, a travel route from a location of the user to the location of the vendor.

12. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to:
provide a payment interface to the user;
receive a method of payment from the user; and
process the method of payment to pay for the product or service.

13. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to provide to the user, an indication of whether an acquaintance of the user is present at the vendor.

14. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to:
present a user interface control to the user, the user interface control configured to provide the user's location to a member of the user's social network;
receive an indication of the user actuating the user interface control; and
in response to receiving the indication, provide the user's location to the member of the user's social network.

15. The at least one non-transitory machine readable medium of claim 1 , wherein the vendor information further includes an instantaneous demand for the product or service and an instantaneous supply of the product or service.

16. The at least one non-transitory machine readable medium of claim 1 , wherein the one or more sensors located at the location of the vendor further includes at least one of a camera, a motion detection sensor, and an audio detector.

17. The at least one non-transitory machine readable medium of claim 1 , further comprising instructions to:
collect service time data for a prescribed time period; and
compute the average service time for the prescribed time period and reusing the average service time for a future time period.

18. The at least one non-transitory machine readable medium of claim 17 , wherein the prescribed time period is a month and the future time period is five months.

19. A method for determining a queue length and obtaining vendor information using mobile internet devices comprising:
receiving at a processor-based system, from a user, an inquiry for a product or service;
receiving a location of a vendor of the product or service;
receiving sensor information from one or more magnetic detectors and an infrared sensor located at the location of the vendor of the product or service;
determining the queue length based on the sensor information received, wherein determining the queue length includes creating; by the magnetic detectors, a magnetic field proximate the queue and detecting, by the magnetic detectors, an interruption or disturbance in the magnetic field, and analyzing one or more heat patterns detected by the infrared sensor, the interruption or disturbance and heat patterns correlating to the queue length;
determine a price for the product or service based on the queue length, wherein the price dynamically varies based on the queue length;
determining a wait time to receive the product or service based on the queue length and an average service time; and
transmitting the price and the wait time to a mobile device of the user.

20. A system for determining a queue length and obtaining vendor information using mobile internet devices comprising:
a mobile wireless device connected to a provider computer network, the mobile wireless device to:
receive, from a user of the mobile wireless device, an inquiry for a product or service;
provide the inquiry for the product or service to the provider computer network;
receive, from the provider network, vendor information of a vendor proximate to the location of the user, the vendor information including a price and a wait time to receive the product or service based on a queue length determined by the provider computer network using sensor information from one or more magnetic detectors and an infrared sensor located at the vendor proximate to the location of the user and an average service time, wherein
the queue length is determined by creating, by the magnetic detectors, a magnetic f

Assignees

• Bahnsen Robert Bruce
• Gittins Robert
• Swanson Robert
• Bulusu Mallik
• Intel Corp

Inventors

• Bahnsen Robert Bruce
• Gittins Robert
• Swanson Robert
• Bulusu Mallik

Classifications

• G06Q10/40

  Business processes related to social networking or social networking services · CPC title

• G06Q50/10

  Services · CPC title

• G06Q30/06

  Buying, selling or leasing transactions · CPC title

• G06Q30/0639

  Locating goods or services, e.g. based on physical position of the goods or services within a shopping facility · CPC title

• G06Q30/0623 Primary

  by investigating goods or services · CPC title