Anticipatory creation of point-of-sale data structures

Patent metadata

Field	Value
Publication number	US-10275752-B2
Application number	US-201815905643-A
Country	US
Kind code	B2
Filing date	Feb 26, 2018
Priority date	Sep 30, 2015
Publication date	Apr 30, 2019
Grant date	Apr 30, 2019

Abstract

Techniques and arrangements for creating a data structure for recording interactions between a first user and a second user for interactions to occur at a specified future time. The techniques and arrangements include facilitating annotation of the data structure. At the specified future time, the created data structure may be used to track items ordered, track tenders used to pay for items, and the like.

First claim

What is claimed is:

1. A method comprising:
obtaining, by an application executing on a device associated with a first user, a relationship between the first user and a second user for a specified future time, wherein the application is associated with the first user, and wherein the relationship is at least in part for managing payments between the first user and the second user;
obtaining a data structure at least in part for collecting first data related to one or more interactions between the first user and the second user during the specified future time;
storing an association between the data structure and at least one of an identifier of the second user or an indication of the specified future time;
storing, within the data structure and before lapse of the specified future time, the first data; and
causing, based at least in part on the first data, a presentation of second data in near-real time on a user interface of the device associated with the first user.

2. The method as recited in claim 1 , further comprising:
receiving, before the specified future time, an indication of one or more preferences associated with the second user; and
storing, within the data structure, the indication of the one or more preferences associated with the second user.

3. The method as recited in claim 1 , further comprising:
receiving, before the specified future time, payment information associated with a payment instrument of the second user; and
storing, within the data structure, the payment information.

4. The method as recited in claim 3 , wherein the first user comprises a merchant, the second user comprises a customer, and the device associated with the first user comprises a merchant point-of-sale (POS) device, further comprising:
receiving input indicating that the customer ordered an item from the merchant;
sending, to a payment service, a request to authorize the payment instrument for a cost of the item using the payment information; and
receiving, from the payment service, an indication that the payment instrument has been approved for the cost of the item.

5. The method as recited in claim 4 , further comprising:
receiving, from the payment service and based at least in part on receiving the request to authorize the payment instrument, information identifying a profile of the customer;
identifying, from the profile, at least one preference of the customer; and
storing, within the data structure, the at least one preference.

6. The method as recited in claim 1 , further comprising:
receiving input indicating that the second user ordered at least one item from the first user;
updating the first data to indicate that the second user ordered the at least one item from the first user; and
updating the user interface to indicate that the second user ordered the at least one item from the first user.

7. The method as recited in claim 1 , further comprising:
receiving, from an input device associated with the first user, a free-form note provided by the first user, the free-form note documenting an interaction of the interactions between the first user and the second user; and
updating the first data structure to indicate the interaction.

8. The method as recited in claim 1 , further comprising:
receiving, from an input device associated with the first user, a selection of a tag, the tag representing a sentiment of the second user expressed during an interaction of the interactions between the first user and the second user;
updating the first data to indicate the tag; and
updating the user interface to indicate the tag.

9. The method as recited in claim 1 , wherein:
the first user comprises a merchant and the second user comprises a customer; and
obtaining the data structure occurs before receiving a request by the customer to create a reservation.

10. The method as recited in claim 1 , wherein:
the first user comprises a merchant and the second user comprises a customer; and
obtaining the data structure occurs after receiving a request by the customer to create a reservation.

11. A method comprising:
establishing, by an application executing on a device associated with a first user, a relationship between the first user and a second user for a specified future time, wherein the relationship is at least in part for managing payments between the first user and the second user;
obtaining a data structure at least in part for collecting first data related to one or more interactions between the first user and the second user during the specified future time;
receiving a request to create an appointment for the first user at a location associated with the second user, wherein the appointment is for the specified future time;
based at least in part on receiving the request, storing, in the data structure, an identifier of the second user and an indication of the specified future time;
receiving, after storing the identifier, an indication that the second user has arrived at the location associated with the second user for the appointment with the first user;
storing, within the data structure and before lapse of the specified future time, the first data; and
causing, based at least in part on the first data, a presentation of second data in near-real time on a user interface on a display of the device associated with the first user.

12. The method as recited in claim 11 , further comprising:
receiving, before the specified future time, an indication of one or more preferences associated with the second user; and
storing, within the data structure, the indication of the one or more preferences associated with the second user.

13. The method as recited in claim 11 , further comprising:
receiving, before the specified future time, payment information associated with a payment instrument of the second user; and
storing, within the data structure, the payment information.

14. The method as recited in claim 13 , wherein the first user comprises a merchant, the second user comprises a customer, and the device associated with the first user comprises a merchant point-of-sale (POS) device, further comprising:
receiving input indicating that the customer ordered an item from the merchant;
sending, to a payment service, a request to authorize the payment instrument for a cost of the item using the payment information; and
receiving, from the payment service, an indication that the payment instrument has been approved for the cost of the item.

15. The method as recited in claim 14 , further comprising:
receiving, from the payment service and based at least in part on receiving the request to authorize the payment instrument, information identifying a profile of the customer;
identifying, from the profile, at least one preference of the customer; and
storing, within the data structure, the at least one preference.

16. The method as recited in claim 11 , further comprising:
receiving input indicating that the second user ordered at least one item from the first user;
updating the data structure to indicate that the second user ordered the at least one item from the first user; and
updating the user interface to indicate that the second user ordered the at least one item from the first user.

17. The method as recited in claim 11 , further comprising:
receiving, from an input device associated with the first user, a free-form note provided by the first user, the free-form note documenting an interaction of the interactions between the second user and the first user;
updating the first data to indicate the interaction

Assignees

• Square Inc

Inventors

• Wilson Mathew
• Huhn Derrick
• Wolter Jonathan Andrew
• Moody Ryder
• Simms Dan

Classifications

• G06Q10/02

  Reservations, e.g. for tickets, services or events · CPC title

• G06Q20/204 Primary

  comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit · CPC title

• G06Q30/0277

  Online advertisement · CPC title

• G06Q20/209

  Specified transaction journal output feature, e.g. printed receipt or voice output · CPC title

• G06Q20/202

  Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR · CPC title