Auto remote management configuration for a self-service terminal (SST) network

Patent metadata

Field	Value
Publication number	US-10275751-B2
Application number	US-201514976812-A
Country	US
Kind code	B2
Filing date	Dec 21, 2015
Priority date	Dec 21, 2015
Publication date	Apr 30, 2019
Grant date	Apr 30, 2019

Abstract

A Self-Service (SS) management terminal manages one or more Self-Service Terminals (SSTs) communicating over a network. A scan of the network reveals SSTs capable of reporting real-time transaction information to the SS management terminal. The scan also reveals which SSTs are capable of reporting but not currently reporting to the SS management terminal or any other SS management terminal available in the network. A Graphical User Interface (GUI) is rendered on a display of the SS management terminal permitting an operator to assign one or more unassigned but capable SSTs to the SS management terminal. Settings are automatically updated on those SSTs for reporting their real-time transaction information to the SS management terminal.

First claim

The invention claimed is:

1. A method, comprising:
scanning, by executable instructions that execute on a hardware processor of a device from a non-transitory computer-readable storage medium as an auto manager, a network of Self-Service Terminals (SSTs) for capable SSTs that are capable of reporting real-time transaction information and scanning the network of SSTs for unavailable SSTs that are incapable of reporting the real-time transaction information, wherein scanning further includes identifying the capable SSTs from the SSTs based on whether any of the SSTs are presently assigned and communicating with existing Self-Service (SS) management terminals, wherein the capable SSTs are unassigned to any of the existing SS management terminals, wherein scanning further includes inspecting the Basic Input/Output Systems (BIOSs) of each SST for a presence indicator of a management interface indicating an installed management interface on that SST and is capable of being automatically configured, wherein when the presence indicator is detected the corresponding SST associated with that presence indicator is considered to be one of the capable SSTs, and wherein when the presence indicator is missing, the corresponding SST associated with a missing presence indicator is considered to be one of the unavailable SSTs that is incapable of being automatically configured, and wherein scanning further includes obtaining an Internet Protocol (IP) address and associated network name for each capable SST and each unavailable SST, wherein the device is a particular one of the SS management terminals;
presenting, by the auto manager, a current status during the scanning and results of the scanning when the scanning completes on a display of the particular one of the SS management terminals;
receiving, by the auto manager, a selection from the results that identifies a particular one of the capable SSTs for reporting that SST's real-time transaction information;
automatically configuring, by the auto manager, the particular one of the capable SSTs by updating a registry key of the capable SST with a host name to one of the existing SS management terminals that is to receive the capable SST's real-time transaction information, wherein automatically configuring further includes identifying the registry key based on an existing management interface already installed on the capable SST; and
reporting, by the existing management interface that executes on the particular one the capable SSTs, the particular one's real-time transaction information by the existing management interface using the host name associated with the one of the existing SS management terminals.

2. The method of claim 1 , wherein automatically configuring further includes identifying the particular one of the capable SSTs from an operator assignment made by an operator through an interface.

3. The method of claim 1 , wherein automatically configuring further includes configuring the particular one of the capable SSTs for reporting that capable SST's real-time transaction information to a server associated with a specific one of the existing SS management terminals.

4. The method of claim 1 further comprising, relaying, by the auto manager, the particular one of the capable SST's real-time transaction information to a server.

Assignees

• Ncr Corp

Inventors

• Getio Geril Sandoval
• Aranas Jr Juanito Abarintos
• Galela Shaneen Rose Alviola

Classifications

• G07F9/006

  Details of the software used for the vending machines · CPC title

• G06Q30/0601

  Electronic shopping [e-shopping] · CPC title

• G06Q20/18

  involving self-service terminals [SST], vending machines, kiosks or multimedia terminals · CPC title

• G06Q10/0631

  Resource planning, allocation, distributing or scheduling for enterprises or organisations · CPC title

• G06Q20/202 Primary

  Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR · CPC title