Merchant/customer POS interaction system

Patent metadata

Field	Value
Publication number	US-10254801-B2
Application number	US-201715812584-A
Country	US
Kind code	B2
Filing date	Nov 14, 2017
Priority date	Dec 27, 2013
Publication date	Apr 9, 2019
Grant date	Apr 9, 2019

Abstract

Systems and methods for providing merchant/customer interaction include determining that a tablet computer is in a merchant orientation, retrieving merchant product information according to a received instruction and merchant orientation information, and displaying a merchant screen on the tablet computer that includes the merchant product information according to the merchant orientation information. A change in the orientation of the tablet computer enclosure/stand is then detected from the merchant orientation to a customer orientation. In response, the merchant screen is transitioned on the tablet computer display to a customer screen as the tablet computer enclosure/stand changes orientations by moving the merchant screen and the customer screen linearly while in a stacked orientation. The customer screen includes the merchant product information displayed according to customer orientation information such that the merchant product information is displayed differently on the customer screen relative to the merchant screen.

First claim

What is claimed is:

1. A merchant/customer interaction system, comprising:
a tablet computer having a tablet computer display;
a tablet computer orientation system that houses the tablet computer;
a non-transitory memory included in the tablet computer and storing merchant orientation information and customer orientation information; and
one or more hardware processors included in the tablet computer, coupled to the non-transitory memory, and configured to execute instructions to cause the system to perform operations comprising:
determining the tablet computer orientation system is in a first orientation defined by the customer orientation information;
in response to the determining, causing a customer screen that includes a plurality of product identifiers to be displayed on the tablet computer display;
receiving respective selections of a first subset of the plurality of product identifiers displayed on the tablet computer display;
in response to the receiving, removing the first subset of the plurality product identifiers from the customer screen such that a second subset of the plurality of product identifiers are included on the customer screen;
detecting a change in orientation of the tablet computer orientation system from the first orientation to a second orientation defined by the merchant orientation information; and
in response to the detecting, causing a merchant screen to be displayed on the tablet computer display that includes:
a graphical representation of a physical merchant location; and
at least one product locator that is located on the graphical representation of the physical merchant location and that indicates the relative location of a respective product associated with each of the second subset of the plurality of product identifiers; wherein the causing the merchant screen to be displayed on the tablet computer display includes:

causing the customer screen to transition to the merchant screen with the customer screen and the merchant screen in a stacked orientation that appears to move linearly relative to the tablet computer display during the transition.

2. The system of claim 1 , wherein the respective selections of a first subset of the plurality of product identifiers displayed on the tablet computer display include respective swipe selections, and wherein the removing the first subset of the plurality product identifiers from the customer screen includes moving each respective product identifier in the direction of the respective swipe selection and relative to the tablet computer display until that product identifier is no longer displayed on the tablet computer display.

3. The system of claim 1 , wherein the second subset of the plurality of product identifiers is a single product identifier.

4. The system of claim 1 , wherein the operations comprise:
retrieving product inventory information for each of the second subset of the plurality of product identifiers; and
displaying the product inventory information on the merchant screen for each of the second subset of the plurality of product identifiers.

5. The system of claim 1 , wherein the operations comprise:
retrieving product price information for each of the second subset of the plurality of product identifiers; and
displaying the product price information on the merchant screen for each of the second subset of the plurality of product identifiers.

6. A customer/merchant interaction method, comprising:
determining, using at least one hardware processor in a tablet computing device, that the tablet computing device is in a first orientation defined by customer orientation information stored in the tablet computing device;
in response to the determining, causing a customer screen that includes a plurality of product representation images to be displayed on the tablet computer device;
receiving, using the at least one hardware processor in the tablet computing device, respective selections of a first subset of the plurality of product representation images displayed on the tablet computer display;
in response to the receiving, removing the first subset of the plurality product representation images from the customer screen such that a second subset of the plurality of product representation images are included on the customer screen;
detecting, using the at least one hardware processor in the tablet computing device, a change in orientation of the tablet computer device from the first orientation to a second orientation defined by merchant orientation information stored in the tablet computer device; and
in response to the detecting, causing a merchant screen to be displayed on the tablet computer display that includes:
a graphical representation of a physical merchant location; and
at least one product locator that is located on the graphical representation of the physical merchant location and that indicates the relative location of a respective product associated with each of the second subset of the plurality of product representation images.

7. The method of claim 6 , wherein the causing the merchant screen to be displayed on the tablet computer display includes:
causing, using the at least one hardware processor in the tablet computing device, the customer screen to transition to the merchant screen with the customer screen and the merchant screen in a stacked orientation that appears to move linearly relative to the tablet computer display during the transition.

8. The method of claim 6 , wherein the respective selections of a first subset of the plurality of product representation images displayed on the tablet computer display include respective swipe selections, and wherein the removing the first subset of the plurality product identifiers from the customer screen includes moving each respective product representation image in the direction of the respective swipe selection and relative to the tablet computer display until that product representation image is no longer displayed on the tablet computer display.

9. The method of claim 6 , wherein the second subset of the plurality of product representation images is a single product representation image.

10. The method of claim 6 , further comprising:
retrieving, using the at least one hardware processor in the tablet computing device, product inventory information for each of the second subset of the plurality of product representation images; and
displaying, using the at least one hardware processor in the tablet computing device, the product inventory information on the merchant screen for each of the second subset of the plurality of product representation images.

11. The method of claim 6 , further comprising:
retrieving, using the at least one hardware processor in the tablet computing device, product pricing information for each of the second subset of the plurality of product representation images; and
displaying, using the at least one hardware processor in the tablet computing device, the product pricing information on the merchant screen for each of the second subset of the plurality of product representation images.

12. The method of claim 6 , further comprising:
in response to the detecting, retrieving, from a database using the at least one hardware processor in the tablet computing device and based on each of the second subset of the plurality of product representation images, relative location data from a database that describes the relative location of each respective product associated with each of the second subset of the plurality of product representation images.

13. A non-transitory, machine-readable medium having stored thereon machine-readable instruc

Assignees

• Paypal Inc

Inventors

• Voege Michael
• Najafi Faran
• Schulz Egan
• Govindarajan Satish

Classifications

• H04M1/04

  Supports for telephone transmitters or receivers · CPC title

• G07G1/12

  electronically operated · CPC title

• G07G1/01

  Details for indicating · CPC title

• G06F1/1686

  the I/O peripheral being an integrated camera · CPC title

• G06F3/0487

  using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser · CPC title