Method, system and device for monitoring data

Patent metadata

Field	Value
Publication number	US-10200506-B2
Application number	US-201514698301-A
Country	US
Kind code	B2
Filing date	Apr 28, 2015
Priority date	Oct 29, 2012
Publication date	Feb 5, 2019
Grant date	Feb 5, 2019

Abstract

A method, system and device for monitoring data. A server receives service running data of a service transmitted from a client. The server acquires a first abnormal strategy corresponding to the service and provides an alarm for the service when the first abnormal strategy is matched according to the service running data. The server can determine for which service running on the client the abnormality occurs and an alarm is provided.

First claim

What is claimed is:

1. A method for monitoring data, comprising:
receiving, by a server, service running data of a service transmitted from a client, wherein the service running data of the service includes a service identifier that identifies the service uniquely and performance data acquired during running a process of the service, and the service is at least one of an instant messaging service or a file transmission service executed on the client;
receiving, by the server, device running data of the client, wherein the device running data refers to running data of hardware of the client, and the hardware of the client includes at least a processor and a memory;
acquiring, by the server, a first abnormal strategy corresponding to the service, wherein the first abnormal strategy is preset in the server by a user according to requirements, and the first abnormal strategy includes a first condition including a service parameter value wherein satisfaction of the first condition indicates that an abnormality of running the service on the client occurs;
determining, by the server, whether the first condition is satisfied according to the received service running data and the service parameter value;
determining, by the server, whether a second condition comprised in a second abnormal strategy corresponding to the client is satisfied according to the received device running data and a device parameter value included in the second condition, wherein satisfaction of the second condition indicates that an abnormality of the client occurs; and
providing, by the server, an alarm indicator to the client including a first recovering command carrying a recovering operation indication to restart the process of the service executed on the client when determine the first condition is satisfied, and a second recovering command carrying a recovering operation indication to restart the client when determine the second condition is satisfied;
wherein the method further comprises:
acquiring, by the server, first configuration information corresponding to the service, the first configuration information being inputted by the user; and
reconfiguring, by the server, the first abnormal strategy according to the first configuration information.

2. The method according to claim 1 , further comprising:
acquiring, by the server, second configuration information corresponding to the service; and
reconfiguring, by the server, the second abnormal strategy according to the second configuration information.

3. The method according to claim 1 , further comprising:
transmitting, by the server, to the client a recovering command carrying a recovering operation indication.

4. A server, comprising:
a processor and a memory, the memory storing instructions, and the instructions, when executed by the processor, causing the processor to:
receive service running data of a service transmitted from a client, wherein the service running data of the service includes a service identifier that identifies the service uniquely and performance data acquired during a process of running the service, and the service is at least one of an instant messaging service or a file transmission service executed on the client;
receive, by the server, device running data of the client, wherein the device running data refers to running data of hardware of the client, and the hardware of the client includes at least a processor and a memory;
acquire a first abnormal strategy corresponding to the service, wherein the first abnormal strategy is preset in the server by a user according to requirements, and the first abnormal strategy includes a first condition including a service parameter value wherein satisfaction of the first condition indicates that an abnormality of running the service on the client occurs; and
determine whether the first condition is satisfied according to the received service running data and the service parameter value;
determine, by the server, whether a second condition comprised in a second abnormal strategy corresponding to the client is satisfied according to the received device running data and a device parameter value included in the second condition, wherein satisfaction of the second condition indicates that an abnormality of the client occurs; and
provide, by the server, an alarm indicator to the client including a first recovering command carrying a recovering operation indication to restart the process of the service executed on the client when determine the first condition is satisfied, and a second recovering command carrying a recovering operation indication to restart the client when determine the second condition is satisfied;
wherein the instructions, when executed by the processor, further cause the processor to:
acquire first configuration information corresponding to the service, the first configuration information being inputted by the user; and
reconfigure the first abnormal strategy according to the first configuration information.

5. The server according to claim 4 , wherein the instructions, when executed by the processor, further cause the processor to:
acquire second configuration information corresponding to the service, reconfigure the second abnormal strategy according to the second configuration information.

6. The server according to claim 4 , wherein the instructions, when executed by the processor, further cause the processor to:
transmit to the client a recovering command carrying a recovering operation indication.

7. A system for monitoring data, comprising at least one client and a server, wherein the client comprises a first processor and a first memory, and the server comprises a second processor and a second memory,
the client is configured to collect service running data of a service running on the client and to transmit the service running data to a server, wherein the service running data of the service comprises a service identifier that identifies the service uniquely and performance data acquired during a process of running the service, and the service is at least one of an instant messaging service or a file transmission service executed on the client;
the server is configured to:
receive the service running data of the service transmitted from the client,
receiving device running data of the client, wherein the device running data refers to running data of hardware of the client, and the hardware of the client includes at least a processor and a memory,
acquire a first abnormal strategy corresponding to the service, wherein the first abnormal strategy is preset in the server by a user according to requirements, and the first abnormal strategy includes a first condition including a service parameter value wherein satisfaction of the first condition indicates that an abnormality of running the service on the client occurs,
determine whether the first condition is satisfied according to the received service running data and the service parameter value,
determine whether a second condition comprised in a second abnormal strategy corresponding to the client is satisfied according to the received device running data and a device parameter value included in the second condition, wherein satisfaction of the second condition indicates that an abnormality of the client occurs, and
provide an alarm indicator to the client including a first recovering command carrying a recovering operation indication to restart the process of the service executed on the client when determine the first condition is satisfied, and a second recovering command carrying a recovering operation indication to restart the client when determine the second condition is satisfied,
wherein the server is further configured to:
acquire first configuration information corresponding

Assignees

• Tencent Tech Shenzhen Co Ltd

Inventors

• Yu Wenfeng
• Tang Yeshang

Classifications

• H04L67/10

  in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46) · CPC title

• H04L41/5009 Primary

  Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF] · CPC title

• H04L43/10

  Active monitoring, e.g. heartbeat, ping or trace-route · CPC title

• H04L67/42 Primary

  Electricity · mapped topic