Cognitive interactive elevator assistant

Patent metadata

Field	Value
Publication number	US-10169699-B1
Application number	US-201715812196-A
Country	US
Kind code	B1
Filing date	Nov 14, 2017
Priority date	Jul 25, 2017
Publication date	Jan 1, 2019
Grant date	Jan 1, 2019

Abstract

A method for providing an interactive elevator assistant is provided. The method may include identifying amenities associated with a property and location-based features within a vicinity of the property. The method may further include mapping the amenities to floor levels associated with the property. The method may further include receiving user input from a user located on an elevator associated with the property. The method may further include, in response to determining that the received user input comprises an amenity, determine the one or more floor levels on the property that are associated with the amenity and triggering the elevator to navigate to the determined one or more floor levels. The method may also include, in response to determining that the received user input comprises a location-based feature, sending the received user input to an application for processing. The method may further include providing a response via the elevator.

First claim

What is claimed is:

1. A computer system for providing an interactive elevator assistant, comprising:
one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:
identifying a plurality of amenities associated with a property, and identifying a plurality of location-based features within a vicinity outside of the property, wherein identifying a plurality of amenities comprises querying a database to identify the plurality of amenities, querying a first application to identify the plurality of amenities, and receiving a plurality of property information from an administrator via a user interface;
wherein the identified plurality of amenities are located on the property;
wherein the identified plurality of location-based features are located within a vicinity outside of the property;
mapping the plurality of identified amenities to one or more floor levels associated with the property;
storing the plurality of identified and mapped amenities;
receiving user input from a user located on an elevator associated with the property;
in response to determining that the received user input comprises at least one amenity associated with the stored plurality of identified and mapped amenities, determining the one or more floor levels on the property that are associated with the at least one amenity and triggering the elevator to navigate to the determined one or more floor levels;
in response to determining that the received user input comprises at least one location-based feature associated with the plurality of location-based features within the vicinity outside of the property, sending the received user input to a second application for processing; and
providing a response to the user on the elevator based on the determined one or more floor levels and the processed received user input via the first application and the second application, wherein the response comprises at least one of an audible acknowledgement of the determined one or more floor levels that the elevator is triggered to navigate to, and an audible application response based on the received application response.

Assignees

• IBM

Inventors

• Chitiveli Srinivas V
• Libow Eric B
• Mathada Prasanna A
• Palaniappan Sathiskumar

Classifications

• B66B2201/4646

  using voice recognition · CPC title

• G06F3/167 Primary

  Audio in a user interface, e.g. using voice commands for navigating, audio feedback · CPC title

• B66B1/468

  Call registering systems · CPC title

• B66B3/008

  Displaying information not related to the elevator, e.g. weather, publicity, internet or TV · CPC title

• G06F3/0482

  Interaction with lists of selectable items, e.g. menus · CPC title