Toll-free telecommunications management platform

Patent metadata

Field	Value
Publication number	US-10097698-B2
Application number	US-201615369302-A
Country	US
Kind code	B2
Filing date	Dec 5, 2016
Priority date	Nov 1, 2014
Publication date	Oct 9, 2018
Grant date	Oct 9, 2018

Abstract

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to search for, receive recommendations for, and make reservations of toll-free numbers. A user interface may allow activating a toll-free number, through a one-click activation function and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. Predictive analytic services may be provided that allow a user through a customizable user interface, or dashboard, to access third party data sources and other information derived from toll-free telecommunications networks.

First claim

What is claimed:

1. A method comprising:
receiving a one-click activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free number associated with the request;
searching a responsible organization record to determine the presence of a defined customer template record relating to the user request, wherein the responsible organization is associated with toll-free telecommunications;
retrieving at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization; and
activating the user request, wherein the activation includes at least one of activating or reserving the toll-free number.

2. The method of claim 1 , wherein the one-click activate request is received from a widget that is operable on a client device.

3. The method of claim 1 , wherein the at least one customer template record includes call path data derived at least in part from a predictive analytics engine.

4. The method of claim 1 , wherein the activation of the user request creates a toll-free service provider identifier (TSPID) that is associated with the user.

5. A method comprising:
receiving data relating to toll-free number call activity from a toll-free telecommunications system, wherein the data includes at least one of call duration or call count data;
receiving third party data relating to macroeconomic activity;
modeling at least one of call duration or call count data with the third party data to derive a macroeconomic trend;
receiving a request from a client device to present the macroeconomic trend; and
presenting a representation of the macroeconomic trend to a user interface on the client device.

6. The method of claim 5 , wherein the presentation of the macroeconomic trend is presented to the user interface in conjunction with a sponsored content.

7. The method of claim 5 , wherein the third party data is stock market data.

8. The method of claim 5 , wherein the third party data is Bloomberg data.

9. The method of claim 5 , wherein the third party data is government data.

10. The method of claim 5 , wherein the third party data is social media data.

11. The method of claim 5 , wherein there is a temporal delay between the time of the request and the time of the presentation of long enough duration that the client device enters a sleep mode as regards the interaction, and the client device is activated out of sleep mode upon the presentation.

Assignees

• Somos Inc

Inventors

• Sharma Sriram
• Carter William
• Bhat Manisha
• Carter Pamela J
• Chauhan Sanjeev
• Karnas Ryan
• Kimmel Michael
• Wong Suk Yee

Classifications

• H04M15/755

  Account identification · CPC title

• H04M15/8214

  Data or packet based · CPC title

• H04M15/08

  Metering calls to called party {, i.e. B-party charged for the communication} · CPC title

• H04Q3/0091

  Congestion or overload control · CPC title

• H04M15/09

  Third party charged communications · CPC title