Systems for enabling subscriber monitoring of telecommunications network usage and service plans

Patent metadata

Field	Value
Publication number	US-10038988-B2
Application number	US-201615362545-A
Country	US
Kind code	B2
Filing date	Nov 28, 2016
Priority date	Apr 26, 2011
Publication date	Jul 31, 2018
Grant date	Jul 31, 2018

Abstract

Methods, servers and systems for directly accessing and modifying charging information maintained within a telecommunications operator's business and operating systems' infrastructure from user equipment. A mobile application server may receive a charging request from a user equipment, identify a relevant charging system based on the received request, send a charging request to the identified charging system for processing, receive a first response message including charging information from the identified charging system, generate a second response message based on the charging information included in the first response message, and send the generated second response message to the user equipment. The received charging request may include various types of information, including information for transferring cost or billing information from a first billing category to a second billing category.

First claim

What is claimed is:

1. A method of offering services to subscribers of a telecommunication network, comprising:
receiving, in a processor of a server device, resource utilization information from a component that is deployed in the telecommunication network, the received resource utilization information identifying a usage level of a resource in the telecommunication network;
determining, in the server device, whether the identified usage level is within a normal range for that resource;
identifying, in the server device, a subscriber that is associated with the resource and has set a preference for receiving utilization-based service pass offers in response to the server device determining that the identified usage level is not within the normal range;
generating a utilization-based service pass offer for the identified subscriber;
generating a notification message that includes the generated utilization-based service pass offer;
sending the generated notification message that includes the generated utilization-based service pass offer to a user equipment device associated with the identified subscriber; and
receiving a response message from the user equipment device in response to sending the generated notification message that includes the generated utilization-based service pass offer to the user equipment device.

2. The method of claim 1 , further comprising:
receiving the notification message in the user equipment device associated with the identified subscriber;
displaying information included in the received notification message on an electronic display of the user equipment device associated with the identified subscriber;
determining whether a user interface element of the user equipment device associated with the identified subscriber has been actuated after displaying information included in the received notification message on the electronic display;
sending subscription-selection information from the user equipment device associated with the identified subscriber to the server device in response to determining that the user interface element of the user equipment device associated with the identified subscriber has been actuated; and
adjusting, at the processor of the server device, a current subscription plan or a current installed service pass in response to receiving the subscription-selection information from the user equipment device associated with the identified subscriber.

3. The method of claim 1 , further comprising:
identifying, at the processor of the server device, a network access scheme associated with a subscriber account, wherein the network access scheme is one of:
a current subscription plan associated with the subscriber account, or
a current installed service pass associated with the subscriber account;

determining whether information identifying a different network access scheme has previously been sent to the user equipment device associated with the identified subscriber; and
sending the information identifying the different network access scheme from the server device to the user equipment device associated with the identified subscriber in response to determining that the information identifying the different network access scheme has not previously been sent to the user equipment device associated with the identified subscriber.

4. The method of claim 1 , further comprising:
receiving, at the processor in the server device, a request message from the user equipment device associated with the identified subscriber;
identifying a charging system and a policy management system based on information included in the received request message;
sending by the server device a charging request message to the identified charging system and a policy request message to the identified policy management system;
receiving in the server device a charging response message from the identified charging system and a policy response message from the identified policy management system;
generating in the server device the response message based on the information included in the received charging response message and the information included in the received policy response message; and
sending by the server device the generated response message to the user equipment device associated with the identified subscriber.

5. The method of claim 1 , wherein receiving the resource utilization information from the component that is deployed in the telecommunication network comprises receiving the resource utilization information from a policy management system that is deployed in the telecommunication network.

6. The method of claim 1 , wherein receiving the resource utilization information from the component that is deployed in the telecommunication network comprises receiving resource utilization information that identifies the usage level of the resource with respect to a geographic area.

7. The method of claim 1 , wherein determining whether the identified usage level is within the normal range for that resource comprises determining whether the identified usage level is above a low utilization threshold and below a high utilization threshold.

8. The method of claim 1 , wherein identifying the subscriber that is associated with the resource and has set a preference for receiving utilization-based service pass offers in response to determining that the identified usage level is not within the normal range for that resource comprises identifying the subscriber in response to:
determining that the resource is an underutilized resource in response to determining that the identified usage level is below a low utilization threshold; or
determining that the resource is an over-utilized resource in response to determining that the identified usage level is above a high utilization threshold.

9. The method of claim 1 , further comprising:
determining whether the subscriber has selected an option to always receive notifications for dynamic offers; and
determining that the subscriber has set the preference for receiving utilization-based service pass offers in response to determining that the subscriber has selected the option to always receive notifications for dynamic offers.

10. The method of claim 1 , wherein generating the utilization-based service pass offer for the identified subscriber comprises generating a service pass offer that provides the subscriber with an increased level of service when the identified usage level is below a low utilization threshold.

11. The method of claim 1 , wherein generating the utilization-based service pass offer for the identified subscriber comprises generating a service pass offer that provides the subscriber with an increased level of service at a later time.

12. The method of claim 11 , wherein generating the service pass offer that provides the subscriber with the increased level of service at the later time comprises generating the service pass to provide the increased level of service at the later time in exchange for a reduction in the subscriber's current resource usage level.

13. The method of claim 1 , further comprising sending subscriber details and the generated utilization-based service pass offer to a charging system that is deployed in the telecommunication network.

14. A server device, comprising:
a memory; and
a processor coupled to the memory, wherein the processor is configured with processor-executable instructions to perform operations comprising:
receiving resource utilization information from a component that is deployed in a telecommunication network, the received resource utilization information identifying a usage level of a resource in

Assignees

• Openet Telecom Ltd

Inventors

• Mcnamee Alan
• Dunne Cameron Ross
• Hogan Joe
• Lehane Bart
• D'Souza Andrew

Classifications

• H04M15/721

  using the Internet · CPC title

• H04L12/1414

  in real-time · CPC title

• H04L12/1407 Primary

  Policy-and-charging control [PCC] architecture · CPC title

• H04M15/745

  Customizing according to wishes of subscriber, e.g. friends or family · CPC title

• H04M15/64

  On-line charging system [OCS] · CPC title