Customer care topic coverage determination and coaching
US-2025021988-A1 · Jan 16, 2025 · US
This page is not indexed by search engines while we improve data quality.
Werdell Joel patents
Werdell Joel is listed as an inventor on 22 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Werdell Joel |
| Total patents | 22 |
| First publication | Jan 11, 2018 |
| Latest publication | Jan 16, 2025 |
Notable patents
Publications ranked by popularity score, then publication date.
Customer care topic coverage determination and coaching
US-12131334-B2 · Oct 29, 2024 · US
Assistance for customer service agents
US-12112338-B2 · Oct 8, 2024 · US
Assistance for customer service agents
US-12079821-B2 · Sep 3, 2024 · US
Coach-assist controller for customer service representative (CSR) interactions
US-11900300-B2 · Feb 13, 2024 · US
Voice control and telecommunications service integration
US-11671826-B2 · Jun 6, 2023 · US
Customer care topic coverage determination and coaching
US-2023011434-A1 · Jan 12, 2023 · US
Real-time integration of machine intelligence into client messaging platforms
US-11528240-B2 · Dec 13, 2022 · US
Real-time integration of machine intelligence into client messaging platforms
US-2021409360-A1 · Dec 30, 2021 · US
Coach-Assist Controller for Customer Service Representative (CSR) Interactions
US-2021390491-A1 · Dec 16, 2021 · US
Recent patents
Latest publications not already listed above.
Assistance for customer service agents
US-2021350385-A1 · Nov 11, 2021 · US
Assistance for customer service agents
US-2021350384-A1 · Nov 11, 2021 · US
Real-time integration of machine intelligence into client messaging platforms
US-11153236-B2 · Oct 19, 2021 · US
Voice control and telecommunications service integration
US-2020351659-A1 · Nov 5, 2020 · US
Voice control and telecommunications service integration
US-10771969-B2 · Sep 8, 2020 · US
Predictive service for smart routing
US-10715670-B2 · Jul 14, 2020 · US
Predictive service for smart routing
US-2020162614-A1 · May 21, 2020 · US
Orthogonal dataset artificial intelligence techniques to improve customer service
US-2020074476-A1 · Mar 5, 2020 · US
Untrusted device access to services over a cellular network
US-10555172-B2 · Feb 4, 2020 · US
Real-time integration of machine intelligence into client messaging platforms
US-2018183740-A1 · Jun 28, 2018 · US
Untrusted device access to services over a cellular network
US-2018077573-A1 · Mar 15, 2018 · US
Voice control and telecommunications service integration
US-2018014189-A1 · Jan 11, 2018 · US
Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| T Mobile Usa Inc | 22 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| G06N20/00 | 8 |
| G06Q30/016 | 8 |
| H04W12/06 | 6 |
| G06Q10/06398 | 5 |
| H04L51/214 | 4 |