System and method for optimizing query resolution on digital channels in a contact center
US-2025315457-A1 · Oct 9, 2025 · US
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Shetty Sanketh patents
Shetty Sanketh is listed as an inventor on 4 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Shetty Sanketh |
| Total patents | 4 |
| First publication | Jan 26, 2023 |
| Latest publication | Oct 9, 2025 |
Notable patents
Publications ranked by popularity score, then publication date.
System and methods for efficient and successful outbound campaigns in contact center
US-2025285140-A1 · Sep 11, 2025 · US
System and method to conduct staggered maintenance activity based on customer prioritization in a cloud based SaaS platform contact center
US-11829326-B2 · Nov 28, 2023 · US
System and method to conduct staggered maintenance activity based on customer prioritization in a cloud based saas platform contact center
US-2023023025-A1 · Jan 26, 2023 · US
Recent patents
Latest publications not already listed above.
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Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| Incontact Inc | 2 |
| Nice Ltd | 2 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| G06F16/119 | 2 |
| G06F16/214 | 2 |
| G06Q10/06312 | 2 |
| G06Q10/20 | 2 |
| H04L67/10 | 2 |