System and method for predictive routing based on a customer journey patience
US-10419614-B2 · Sep 17, 2019 · US
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Provan Graeme patents
Provan Graeme is listed as an inventor on 3 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Provan Graeme |
| Total patents | 3 |
| First publication | Jan 9, 2018 |
| Latest publication | Sep 17, 2019 |
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Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| Genesys Telecommunications Laboratories Inc | 3 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| H04M2203/408 | 3 |
| H04M3/5175 | 3 |
| H04M3/5232 | 3 |