Mobile caller authentication for contact centers
US-10742652-B2 · Aug 11, 2020 · US
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Krack Michael patents
Krack Michael is listed as an inventor on 13 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Krack Michael |
| Total patents | 13 |
| First publication | Jul 9, 2015 |
| Latest publication | Aug 11, 2020 |
Notable patents
Publications ranked by popularity score, then publication date.
Provision of information regarding the impact of extending a meeting
US-2019236551-A1 · Aug 1, 2019 · US
Mobile caller authentication for contact centers
US-2019036922-A1 · Jan 31, 2019 · US
Mobile caller authentication for contact centers
US-10164977-B2 · Dec 25, 2018 · US
Mobile caller authentication for contact centers
US-2018139206-A1 · May 17, 2018 · US
Caller authentication
US-9621722-B2 · Apr 11, 2017 · US
System and method for providing intelligent and automatic mute notification
US-9560208-B2 · Jan 31, 2017 · US
Device, System, and Method for Automated Control
US-2017010851-A1 · Jan 12, 2017 · US
System and method to improve self-service experience and optimize contact center resources
US-9473632-B2 · Oct 18, 2016 · US
Caller authentication
US-2016112562-A1 · Apr 21, 2016 · US
Recent patents
Latest publications not already listed above.
System and method for managing communication sessions
US-2016112472-A1 · Apr 21, 2016 · US
System and method to improve self-service experience and optimize contact center resources
US-2016065738-A1 · Mar 3, 2016 · US
System and method for providing intelligent and automatic mute notification
US-2015195411-A1 · Jul 9, 2015 · US
Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| Avaya Inc | 13 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| H04M2203/6045 | 6 |
| H04L2463/082 | 4 |
| H04L63/0861 | 4 |
| H04M2203/6054 | 4 |
| H04M2203/40 | 4 |