Method, system, and manufacture for providing better customer service by analyzing customer communications
US-11004127-B2 · May 11, 2021 · US
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Francis Timothy M patents
Francis Timothy M is listed as an inventor on 13 patents in our database. Major assignees and classification codes are summarized below.
| Metric | Value |
|---|---|
| Inventor | Francis Timothy M |
| Total patents | 13 |
| First publication | Mar 19, 2015 |
| Latest publication | May 11, 2021 |
Notable patents
Publications ranked by popularity score, then publication date.
Automated mobile device detection
US-10776576-B2 · Sep 15, 2020 · US
Interoperable social services
US-10489436-B2 · Nov 26, 2019 · US
Automated mobile device detection
US-2019147023-A1 · May 16, 2019 · US
Determining music to influence customer behavior
US-2018285896-A1 · Oct 4, 2018 · US
Determining music to influence customer behavior
US-2018285893-A1 · Oct 4, 2018 · US
Providing better customer service by analyzing customer communications
US-2018108060-A1 · Apr 19, 2018 · US
Providing better customer service by analyzing customer communications
US-9852459-B1 · Dec 26, 2017 · US
Interoperable Social Services
US-2017262534-A1 · Sep 14, 2017 · US
Interoperable social services
US-9710565-B2 · Jul 18, 2017 · US
Recent patents
Latest publications not already listed above.
Interoperable social services
US-9600590-B2 · Mar 21, 2017 · US
Interoperable social services
US-2015081784-A1 · Mar 19, 2015 · US
Interoperable social services
US-2015081697-A1 · Mar 19, 2015 · US
Major assignees
Companies most often associated with this inventor's publications.
| Assignee | Patents |
|---|---|
| IBM | 13 |
Top CPC classifications
Most common classification codes across this inventor's patents.
| CPC | Patents |
|---|---|
| G06Q10/40 | 6 |
| G06F16/955 | 6 |
| H04L12/18 | 6 |
| G06F16/337 | 6 |
| H04L65/403 | 6 |