System and method for determining and utilizing repeated conversations in contact center quality processes
US-11847602-B2 · Dec 19, 2023 · US
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages}
Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages} · Cooperative Patent Classification (CPC)
Electric circuits, power, telecommunications, and semiconductors.
Related technology areas
Mapped technology topics for this CPC code.
| Metric | Value |
|---|---|
| CPC code | H04M3/50 |
| Official title | Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages} |
| Display label | Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages} |
| Total patents | 70 |
Filing trend
Year-over-year patent counts classified under this CPC code.
Filing activity over the last five years is rapidly declining.
| Year | Patents |
|---|---|
| 2015 | 6 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 9 |
| 2021 | 12 |
| 2022 | 12 |
| 2023 | 10 |
| 2024 | 3 |
| 2025 | 3 |
Representative patents
Representative publications under this CPC code from precomputed stats, or recent filings when stats are unavailable.
Method and system for providing resiliency in interaction servicing across data centers
US-11765110-B2 · Sep 19, 2023 · US
Method and system for providing resiliency in interaction servicing across data centers
US-11765109-B2 · Sep 19, 2023 · US
Conversational virtual assistant
US-11714601-B1 · Aug 1, 2023 · US
Virtual communications assessment system in a multimedia environment
US-2023199111-A1 · Jun 22, 2023 · US
Virtual communications assessment system in a multimedia environment
US-11595518-B2 · Feb 28, 2023 · US
Method and system for providing high efficiency, bidirectional messaging for low latency applications
US-11509611-B2 · Nov 22, 2022 · US
System and method for determining and utilizing repeated conversations in contact center quality processes
US-2022358439-A1 · Nov 10, 2022 · US
Virtual communications identification system with integral archiving protocol
US-11475112-B1 · Oct 18, 2022 · US
Method and system for providing resiliency in interaction servicing across data centers
US-2022303234-A1 · Sep 22, 2022 · US
Method and system for interaction servicing with embeddable ribbon display
US-11438285-B2 · Sep 6, 2022 · US
Method and system for resolving producer and consumer affinities in interaction servicing
US-2022263780-A1 · Aug 18, 2022 · US
Method and system for providing resiliency in interaction servicing across data centers
US-11388123-B2 · Jul 12, 2022 · US
Conversational virtual assistant
US-11379182-B1 · Jul 5, 2022 · US
Method and system for resolving producer and consumer affinities in interaction servicing
US-11356394-B2 · Jun 7, 2022 · US
Case management virtual assistant to enable predictive outputs
US-11323564-B2 · May 3, 2022 · US
Highly scalable contact center with automated transition from voice interaction
US-2022103684-A1 · Mar 31, 2022 · US
Method and system for providing resiliency in interaction servicing
US-11218595-B2 · Jan 4, 2022 · US
Method and system for providing resiliency in interaction servicing across data centers
US-2021383404-A1 · Dec 9, 2021 · US
Method and system for resolving producer and consumer affinities in interaction servicing
US-2021385176-A1 · Dec 9, 2021 · US
Frequently asked questions
Answers are generated from the same data shown on this page.
- What is CPC H04M3/50?
- CPC H04M3/50 is the Cooperative Patent Classification code for “Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages}.”
- How many patents are filed under CPC H04M3/50 (Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers (H04M3/487 takes precedence; centralised dictation systems H04M11/10); {Centralised arrangements for recording messages})?
- Our database includes 70 publications tagged with this CPC code.
- Is patent activity under CPC H04M3/50 growing?
- Publication counts under this code: 3 in 2024 vs 3 in 2025 (latest complete years).