Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification
US-10089639-B2 · Oct 2, 2018 · US
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24/7 Customer Inc patents in 2018
24/7 Customer Inc was listed as an assignee on 12 patent publications in 2018.
| Metric | Value |
|---|---|
| Company | 24/7 Customer Inc |
| Year | 2018 |
| Patents | 12 |
Patents
Representative publications for 24/7 Customer Inc in 2018.
Automated assistance for customer care chats
US-10051123-B2 · Aug 14, 2018 · US
Method and apparatus for improving goal-directed textual conversations between agents and customers
US-10038786-B2 · Jul 31, 2018 · US
Method and apparatus for facilitating user chat interactions
US-2018181286-A1 · Jun 28, 2018 · US
Method and apparatus for serving online communities of users
US-2018129512-A1 · May 10, 2018 · US
Top CPC classifications
Most common classification codes for 24/7 Customer Inc in 2018.
| CPC | Patents |
|---|---|
| H04M3/5166 | 4 |
| H04M3/5191 | 3 |
| G06F16/285 | 2 |
| G06F17/30598 | 2 |
| G06F3/0481 | 2 |
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