Contact center routing using characteristic mapping
US-9135668-B2 · Sep 15, 2015 · US
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Jordan Kenneth patents in 2015
Jordan Kenneth was listed as an assignee on 2 patent publications in 2015.
| Metric | Value |
|---|---|
| Company | Jordan Kenneth |
| Year | 2015 |
| Patents | 2 |
Patents
Representative publications for Jordan Kenneth in 2015.
Intelligent overload control for contact center
US-9088658-B2 · Jul 21, 2015 · US
Top CPC classifications
Most common classification codes for Jordan Kenneth in 2015.
| CPC | Patents |
|---|---|
| G06F16/2246 | 1 |
| G06F17/30327 | 1 |
| G06Q10/047 | 1 |
| G06Q10/08 | 1 |
| G06Q50/28 | 1 |
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