Management of transaction routing to enterprise agents
US-9654634-B2 · May 16, 2017 · US
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Anisimov Nikolay patents
Anisimov Nikolay holds 6 patents in our database, with recent filings and technology areas summarized below.
| Metric | Value |
|---|---|
| Total patents | 6 |
| Recent patents | 0 |
| First publication | Apr 7, 2015 |
| Latest publication | May 16, 2017 |
Filing trend
Year-over-year patent counts for this assignee.
Recent patents
Latest publications where this party is an assignee.
Method for implementing and executing communication center routing strategies represented in extensible markup language
US-9553755-B2 · Jan 24, 2017 · US
Method for monitoring and ranking web visitors and soliciting higher ranked visitors to engage in live assistance
US-9519906-B2 · Dec 13, 2016 · US
Automated call center software build generator
US-9128802-B2 · Sep 8, 2015 · US
System and methods for improving interaction routing performance
US-9008075-B2 · Apr 14, 2015 · US
Notable patents
Representative or frequently cited publications from precomputed assignee stats.
Management of transaction routing to enterprise agents
US-9654634-B2 · May 16, 2017 · US
Method for implementing and executing communication center routing strategies represented in extensible markup language
US-9553755-B2 · Jan 24, 2017 · US
Method for monitoring and ranking web visitors and soliciting higher ranked visitors to engage in live assistance
US-9519906-B2 · Dec 13, 2016 · US
Automated call center software build generator
US-9128802-B2 · Sep 8, 2015 · US
System and methods for improving interaction routing performance
US-9008075-B2 · Apr 14, 2015 · US
Top CPC classifications
Most common classification codes in this portfolio.
| CPC | Patents |
|---|---|
| H04L65/1043 | 3 |
| H04L29/06027 | 2 |
| H04Q2213/1322 | 2 |
| H04L65/104 | 2 |
| H04Q3/64 | 2 |
Technology areas
Mapped technology topics for this assignee.
| Technology | Patents |
|---|---|
| Electricity | 5 |
| Physics | 3 |